Austria Bike Tour Reviews page 8
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- ★★★★★ frank vaughan
More of a boat trip than a bike trip
Danube Discovery: Bike and Boat through Enchanting Capitals
We have been on 4 boat and bike tours. This was not a favorite. The boat company charges additional fees for anything- $15 daily fee for internet, $3.50 for a bottle of water, and $5+ for alcohol. They cover a long distance on the boat, so you do not have much time to ride the bike. When you do, it is a stringent timeline- off the ship at 9 am and meet the boat at 2:30 or you will miss the boat. It does not give you much time to look around. They have strictly enforced assigned seating at breakfast and dinner so it minimizes the chances of meeting other people. The guide was not very nice and did not ride the trails. They were covered in places with 4-6 inches of mud from the recent flooding and many were unrideable. Then the guide got mad when we returned to the boat covered in mud. The extra tours they sell were expensive and ok, but the guide on the Vienna tour left 2 of our group behind so they had to find their way back. The maps provided were ok, but somewhat confusing, and the briefing by the guide was rushed and not helpful. It's a German boat with German food and lots of retired Germans. There is nothing wrong with that, but many of them did not go on the rides described but just used the trip as a cheap river trip with some side rides.
- ★★★★★ Sean Thomson
Amazing trip, wonderful memories
Danube Delights: Biking through Four Countries
Overall the trip was excellent. We enjoyed the rides, the beautiful countryside, City tours and company of our fellow passengers. The boat and rooms were clean, the service was great and the food was delicious. The bikes worked great and the seats were very comfortable.
Communication could have been better. For example on the first day the boat couldn't make it into Passau so we showed up at the dock to busses with no notification. There were major floods about 10 days before our cruise and it would have been nice to get a general acknowledgement of the situation prior to the trip.
We felt fairly rushed on the bikes especially on the first day through the Danube Bend and from Vác to Esztergom. Even another hour could have made the trip more relaxed. The later route still had lots of mud and took a lot longer than expected.
The trip was comfortable and well organized. We plan to do another trip in the future.
- What was the date of your tour?
- October 2024
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
BikeTours.com staff reply from bozena_kusovac
Hi Sean - thank you for your thoughtful feedback! We appreciate your suggestions regarding communication and pacing, and we’ll work on improving those aspects for future trips. Thank you for sharing, and we hope to welcome you aboard again!
- ★★★★★ Shirley Santucci
Disappointed
Danube Bike Path 8 Nights (Upscale Lodging)
Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.
- ★★★★★ Tammy Noteboom
Best trip ever!
Danube Delights: Biking through Four Countries
I loved everything about our bike and boat tour down the Danube. The e-bikes were high quality and well-maintained and the ship and the pampering they gave us after our days biking was fabulous. Everything on board was perfect. We loved our waiter, Ayup, and our cruise director, Leslie. And the biking—it was so incredible. The entire trip exceeded our wildest expectations. We are already planning our next one!
- What was the date of your tour?
- September/October 2024
- How many tours have you completed?
- First one
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
- ★★★★★ Mario Ceccanese
Cycling adventure
Prague-Vienna-Bratislava-Budapest
Navigation tools given(Garmin + maps) were very unreliable, especially entering and leaving cities - have had tours where line by line navigation instructions were provided as well as appropriate scale maps. Our group of 6 had 3 Garmins which were rarely in agreement - we then tried to follow whatever route on which 2 Garmins agreed. Czech Republic off road trails were very rough for the bikes provided - mountain bikes would have been more appropriate or better routes. We realize that due to unforeseen circumstances due to flooding on the Danube that route changes were necessary, but new routes were poorly described, and Garmins were now of no use- we resorted to Google Maps for navigation which occasionally placed us on roads which were too busy. Safety should be a prime concern, but navigation issues made this trip much more difficult and risky than originally described.
- What was the date of your tour?
- Sept 2024
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Czech Republic, Hungary, Slovakia
- ★★★★★ James Ruzevick
A nice tour but a few hiccups along the way
Lake Constance Bicycle Path
On the first day of the tour, our bags were not delivered by the 6:00 pm promised time. I called the emergency number and found out that they never were picked up from our departure hotel. The fault was with the Hotel Halm who said that we had never checked in the evening before. Our bags arrived at about 8:00pm but it kind of ruined a nice evening that I spent waiting in the lobby instead of enjoying a pleasant dinner. On the 3rd day just as we started our ride my wife had a flat rear tire on her e-bike. Our instructions stated to not attempt to change an e-bike rear tire. It was a Sunday and the bike shop in town was closed. I asked to have another bike delivered but was told that it was not possible. We were told to take a train to the next town where a replacement bike was to be delivered by 0900 the following day. The replacement bike arrived at about 10:45. The rest of the trip went according to plan. The weather on the 3rd day was really beautiful, so I regret that we were not able to ride on that day.
- Countries included in this tour?
- Austria, Germany, Switzerland
- ★★★★★ Amy Lynch
It was very nice but flooding kept us from boating on the Danube.
Danube Delights: Biking through Four Countries
Vienna Austria was amazing. It’s a beautiful and friendly city. We saw many of the sights and enjoyed it so much.
- ★★★★★ David Klaeser
Danube River Tour
Vienna to Budapest 5-nights (Active)
Initial communications with BikeTours was challenging due to not knowing there was an 8 hour time zone difference. The hotel in Bratislava was located several km from the bike trail and it was difficult to navigate through town to get there plus staff were not friendly. Directions to this hotel in the app would have been helpful. The hotels in Gyor, Estergom and Budapest were easier to get to and had excellent service. The trip app was easy to use and provided lots of good information. The bikes were ok. A water bottle holder and phone holder on handlebars would make navigation safer and easier.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Hungary, Slovakia
- ★★★★★ Christine Ritson
Fabulous trip!
Lake Constance Classic (11-nights)
It was a great way to travel to see the beautiful country side and small towns with friends. The accommodations and breakfasts were always good. The only issue we had being a self guided tour was the information given in the guide book was sometimes not clear and found ourselves lost a few times. We did not receive the gps track. Luckily we had some data on our phones and good navigators. Overall a fabulous trip!
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
- ★★★★★ Bruce Muir
Cycling in heaven
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Totally awesome riding with great navigation aids, awesome scenery and diversity of terrain, countryside, culture and cuisine
- ★★★★★ Joseph Rinaudo
Beautiful scenery, very enjoyable trip
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Excellent accomodation and breakfasts. Very responsive to sms. Excellent new bikes. Great staff. Marco and Neva went out of their way to ensure we had a great day when we transferred one wet day. No criticisms. Five stars in all areas. Thank you Bike Tours.
- ★★★★★ Richard Severson
Very dissatisfied
Danube Bike Path 8 Nights (Upscale Lodging)
Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people.BikeTours.com staff reply from jan
The unprecedented storm that hit the region of your trip completely overwhelmed everyone in the region so many balls were unfortunately dropped. Though this is no excuse, there simply were not enough resources to update and help all of our travelers. This was a problem for everyone in the industry. Our apologies the weather - and the massive fallout is caused - did not cooperate. We hope you'll give us a chance on another trip.
- ★★★★★ Joann Schmidt
Not what I was expecting
Danube Delights: Biking through Four Countries
Our river/bike cruise turned into a floating hotel in Vienna. Our boat never left the dock all week because of historical flooding on the Danube. The boat and cruise personnel were all fine but just wish we could of actually seen something of the countries we were hoping to see on the river. Not sure if I would ever sign up for one of these again.
- ★★★★★ S. Chilton
A few issues
Vienna to Budapest (Classic)
We have riden with BikeTours in the past, and loved it. This tour had some pros and cons. Pros: The hotels were great. The bikes were in good condition, and the in-country staff were responsive and easy to get in touch with.
Cons: We used Google maps on our last tour. It’s useless here except inside the major cities. The provided app is a battery killer. Make sure you have a portable charger or are with others who can use their phones when yours dies. The maps also stop at the city gates. Since they know your hotels when they make the map, they should include your hotel and all of the mentioned attractions. We wasted a ton of time trying to get to sites that weren’t on their app.
Avoid Mosonmagyaróvár. If you’re doing an independent tour, you could bike to it and then take the train to Györ. There is a lot more to do there.
Finally, we rode this a week or so after the record-setting flood. We were prepared for some issues, but were told “you
won’t even be able to tell there was a flood“. The bike paths are fine“. There was an area about 15 km outside of Vienna that was impassable were it not for a kind farmer with a tractor that made a path. People were sliding out in slick mud. Another area before Esztergom had trees for several km in the path that was listed, and a place where it told us to walk our bikes over a weir. There was actually a dry, paved and debris-free path just above it that wasn’t new. I was wondering why the in-country rental company didn’t know about these. It seems as though the map hadn’t been updated for some time. They also say that there are no places to get food between some of the towns. We saw restaurants or grocery stores every 6-10 km.All in all, we did have a great time, but I think it would be hard for first timers or slower cyclists. I would recommend additional days in Bratislava and Budapest.
- ★★★★★ Al Coop
Wonderful Experience
Lake Constance Bicycle Path
My wife and I went on a self guided tour and had a wonderful experience. We feel so fortunate to have found biketours.com. Overall I would rate the tour company good to excellent. The only suggestions I have are that my wife’s e-bike frame was not fit properly for her smaller body size. Secondly, we initially used Google Maps which guided us on more main roads than we expected. Not until a couple of days in to our tour did other cyclist suggest downloading a cycling app which their tour company suggested. Their app guided us on more scenic off-road trails. I now understand why when the booklet says 30 km to 40 km the shorter distance is on more main roads and not off roads. As a first timer I think biketours.com could be clearer in their correspondences or booklet and possibly suggest such apps. Overall everything was first class and we had a fantastic and memorable experience. Thank you and hopefully we will use biketour.com for future trips.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- This was our first
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
- ★★★★★ Don Ference
Fantastic experience! Loved it!
Danube Bike Path 7 Nights (Classic)
Great way to see Austria, the scenery was spectacular. The local partner was very well organized and accommodating, they went above and beyond expectations. We were really impressed with the hotels selected and the food was delicious!
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