First-Timers Bike Tour Reviews page 37
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★★★★★ John Zimmerman
Washout
Danube Bike Path 7 Nights (Classic)
So I picked the worst possible week to do this, the trip was canceled by the tour company after 2 days because of flooding. I'm still waiting to hear from them. The bike was very nice, it had fenders, which came in handy in the steady rain I biked in the 2 days I was on the tour. The path was well marked, almost all that I was on was paved. One downside was because of the rain, the restaurants along the trail were closed, so when I most needed a hot drink, none were to be found. I couldn't use the turn by turn app because of the rain, but the trail guide book was very nice, and the directions were easy to follow. Conclusion, September is not a good month to do this, it was around 50 degrees the entire time I was on the cycle path. I want to attempt this again, there is a 99 percent chance that the weather will be better.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- this was the first one
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens, Families with young kids
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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★★★★★ Richard Severson
Very dissatisfied
Danube Bike Path 8 Nights (Upscale Lodging)
Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people.-
BikeTours.com staff reply from jan
The unprecedented storm that hit the region of your trip completely overwhelmed everyone in the region so many balls were unfortunately dropped. Though this is no excuse, there simply were not enough resources to update and help all of our travelers. This was a problem for everyone in the industry. Our apologies the weather - and the massive fallout is caused - did not cooperate. We hope you'll give us a chance on another trip.
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★★★★★ Mama
Danube family bike tour???
Danube Family Tour 7 Nights
This trip did not turn out to be anything like we expected. Although the hotels and the scenery were beautiful the support from The Bike Company was useless. When a child with a temp of 104 needed a hospital they had no suggestions on where to go or how to get there. The maps they provided were useless and the directions given to us on the first night we're completed in about 20 minutes. The bikes were inconsistent some had water bottle holders some not. The day at the spa although nice contain total nudity. American children aren't used to that. The Farm Hotel turned out to be 3 goats. The bike ride into Venice was four miles of City biking. bike trails in Vienna are gorgeous but not particularly child friendly. The Danube bike paths all though lovely contained many areas where the speed limit was 70 kilometers an hour. We had seven and 10 year old children riding.The bike support was not given by the tour company but by another tour company. Support really meant they just transported our luggage. This would have been a beautiful ride for adults and teenagers. Not young children. the maps need to be completely redone.
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