Germany Bike Tour Reviews
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★★★★★ Richard Severson
Very dissatisfied
Danube Bike Path 8 Nights (Upscale Lodging)
Our trip was shortened due to previous rains which had damaged the trail and sections were closed. We were not informed of this issue until we had been biking for two days. We were unable to ride the final two days as the trail was closed.
We should have been notified of this situation prior to our leaving home. We would have cancelled the trip (we had trip insurance) and rebooked for next year. VERY disappointed in the way this information was withheld from us. It is a clear case of the bike touring company looking out for themselves and totally disregarding us, the customer.
Also, one member of our party had to cancel due to medical reasons. This information must not have reached the provider as 4 bikes were delivered and all hotels were expecting 4 people.
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★★★★★ Mama
Danube family bike tour???
Danube Family Tour 7 Nights
This trip did not turn out to be anything like we expected. Although the hotels and the scenery were beautiful the support from The Bike Company was useless. When a child with a temp of 104 needed a hospital they had no suggestions on where to go or how to get there. The maps they provided were useless and the directions given to us on the first night we're completed in about 20 minutes. The bikes were inconsistent some had water bottle holders some not. The day at the spa although nice contain total nudity. American children aren't used to that. The Farm Hotel turned out to be 3 goats. The bike ride into Venice was four miles of City biking. bike trails in Vienna are gorgeous but not particularly child friendly. The Danube bike paths all though lovely contained many areas where the speed limit was 70 kilometers an hour. We had seven and 10 year old children riding.The bike support was not given by the tour company but by another tour company. Support really meant they just transported our luggage. This would have been a beautiful ride for adults and teenagers. Not young children. the maps need to be completely redone.
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★★★★★ John Zimmerman
Washout
Danube Bike Path 7 Nights (Classic)
So I picked the worst possible week to do this, the trip was canceled by the tour company after 2 days because of flooding. I'm still waiting to hear from them. The bike was very nice, it had fenders, which came in handy in the steady rain I biked in the 2 days I was on the tour. The path was well marked, almost all that I was on was paved. One downside was because of the rain, the restaurants along the trail were closed, so when I most needed a hot drink, none were to be found. I couldn't use the turn by turn app because of the rain, but the trail guide book was very nice, and the directions were easy to follow. Conclusion, September is not a good month to do this, it was around 50 degrees the entire time I was on the cycle path. I want to attempt this again, there is a 99 percent chance that the weather will be better.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- this was the first one
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens, Families with young kids
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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★★★★★ MM
Flood Trip
Danube Delights: Biking through Four Countries
We were bussed from Passau to Vienna to meet the boat, which never left port for the week due to flooding. All week we were told their was a possibility of leaving port, so there were days we had to stay around the boat to wait for details, which hampered our daily plans. It would have been better to just tell us up front we would be there all week, so our plans for the day could be made.
The cruise director did everything he could to make the trip memorable, which is was, with the constraints he had.
Breakfast's were fabulous, lunches provided were good! Dinners were a little lacking, but adequate. Drinks were fine, but more options for daily drink tickets would have been appreciated. The Vivienne was beautiful!
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★★★★★ Christopher Blair
Strasbourg - Mainz
Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
It was okay.
First day, bags were not picked up. Had to call. Delivered after dinner time. Expected some explanation or perhaps an apology. Nothing. -
★★★★★ Jim Brewer
Mainz to Cologne
Rhine Bike Path: Mainz to Cologne
The Rhine Valley was beautiful. The hybird bikes were very good. Maps and directions for the tour were very poor at best. Extremely difficult to find Hotels and the key sights mentioned by the tour. We experienced extremely high temperatures but had A/C most nights. The night without A/C resulted in very little sleep and NO biking the next day. The night that they shut off the A/C in the middle of the night resulted into a lot of lost sleep. Bottom line even with average high temperatures you need A/C every night and all night long.
Others on the same tour with the same maps etc also had difficulties finding the Hotels each evening.- What was the date of your tour?
- 22 Jul 18--28 Jul 18
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
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★★★★★ Shirley Santucci
Disappointed
Danube Bike Path 8 Nights (Upscale Lodging)
Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.
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★★★★★ Carol Bly
Not what hoped for. Poor directions. Unsafe routes and not well marked.
Tauern Bike Path (Krimml-Passau)
Loved quiet rides in country and thru villages but dangerous conditions were not marked due to recent storms. We should have been notified and got onto dangerous routes.
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★★★★★ pmcmanamon
Tour instructions were outdated, and hard to follow
Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
The cities we visited were great, and so were the hotels. I was warm, so air conditions would have been nice, but not a big deal. The tour instructions consisted of a generic book with instructions, and a generic set of maps. The maps were not that detailed. When the maps disagreed with the instructions the maps were right. The signage along the routes changed since they made the instructions . We were told to look for a large E along European bike paths, but it appears to have been replaced by a circle with 15 inside it, i guess for the # of countries in the EU. The bikes were great. The luggage was always delivered on time. I downloaded a Eurobike app to help with the directions, but it did not work well. In order to update my positions I had to quit the app, and restart it. The Biketours people did suggest a new app, RidewithGPS, that worked much better. Because they did not have cues the pass could not tell me ahead of a turn, but it did tell me if we go off course.
I think the local tour company, Eurobike, needs to update their instructions. I also would appreciate if they made unique instructions for each tour. The instructions start and end at a city center. When we got close I would use google maps to find the hotel directly, rather than going to the city center and then to the hotel. My ideal would be a unique set of instructions for a tour, with small maps above or below each instruction. We have had that with other tours, but different providers. On this tour I could not mount my instructions and maps so I could see both while riding, I picked the instructions. In some cases they recommend stopping at a certain place for lunch, but you cannot see if from the tour route, and there is no map to locate it.
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★★★★★ May
First family cycling trip completed!
Danube Bike Path 8 Nights (Upscale Lodging)
Overall a satisfactory trip! The GPS is very useful for navigation. The hotels are great! Just on first day, we find that 2 of the 4 bikes are not fit. We have enter our age and height and has not been told specifically what kinds of bikes will be assigned. I found that they just give standard bikes for adult female and male disregard our height and age (Asians in average are shorter than Westerners.) The person, Robert, arrived for “bike fitting” was not helpful at all. He suggested my daughter to cycle 30km to their bike shop to change bike. When we asked him to call customer service, he said he didn’t have Wi-Fi. So, Eurobike send a staff without communication methods to help customers’ solve problems? Finally, Robert had to use my phone to call the CS number. And in the phone, he said we are “bla, bla, bla.” Is it the customers cannot voice their requests, even the bikes are not fit and customers have to take the risk of getting hurt or accident? and seems to Robert, customers’ requests are “bla, bla, bla..” And customers need to take the riding risk to go 30km to change bike? Later he mentioned it may need to charge EUR 50 per bike change if need to switch bikes in Passau. I have emailed biketour and I am grateful that next day the 2 bikes were changed without additional charges. In second day, Simon is much more helpful. Simon helps us do the testing & it works. Simon is v polite and helpful. Passau is the starting point of Danube cycle path. I feel strange that the outsource company does not have a bike rental centre there. This is our first family cycling trip and it did create stresses at the beginning. The outsource company probably need to have better communication with biketour.
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★★★★★ frank vaughan
More of a boat trip than a bike trip
Danube Discovery: Bike and Boat through Enchanting Capitals
We have been on 4 boat and bike tours. This was not a favorite. The boat company charges additional fees for anything- $15 daily fee for internet, $3.50 for a bottle of water, and $5+ for alcohol. They cover a long distance on the boat, so you do not have much time to ride the bike. When you do, it is a stringent timeline- off the ship at 9 am and meet the boat at 2:30 or you will miss the boat. It does not give you much time to look around. They have strictly enforced assigned seating at breakfast and dinner so it minimizes the chances of meeting other people. The guide was not very nice and did not ride the trails. They were covered in places with 4-6 inches of mud from the recent flooding and many were unrideable. Then the guide got mad when we returned to the boat covered in mud. The extra tours they sell were expensive and ok, but the guide on the Vienna tour left 2 of our group behind so they had to find their way back. The maps provided were ok, but somewhat confusing, and the briefing by the guide was rushed and not helpful. It's a German boat with German food and lots of retired Germans. There is nothing wrong with that, but many of them did not go on the rides described but just used the trip as a cheap river trip with some side rides.
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★★★★★ Debra Miller
A Bit Disappointing
Danube Bike Path 7 Nights (Classic)
Cycling along a paved path along the Danube was relaxing for our group of four. Day three was truly beautiful with cobblestone roads and colorful houses in the villages. Wish we had gone earlier in the year as many restaurants and shops were closed for the season.
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★★★★★ Janna R Poll
Needs a bit more sophistication
Prague to Dresden Along the Vltava & Elbe Rivers
1. There was no GPS. They insisted it was easy and we had maps, but they were in Czech and hard to read and the street were rarely marked.
2. I had two flats within the first mile ( two more to come). They need to put liners in their tires. Our pump was also so bad that after a lot of work it was still too low to ride. Usually other riders would stop and let us borrow their more superior pumps.
They delivered a new bike in Prague because my brakes were also broken. To get to their delivery car I had to go down a wet slope and across a divided highway. I fell on a wet grid and hurt my knee bad and ripped the entire butt out of my only pair of bike shorts for the whole trip ( remember the missing luggage). This. Detour meant we couldn’t ever seem to find the bike bath again and since we had a late start of 3:30, we rode hard for six straight hours. It was extremely dangerous after dark and we had no food out in the farmland. I was using my phone to try to find the towns with path.
I complained about the promise of a GPS and not having one. So they forwarded maps to use on a a special app on my phone, but that took a day to understand where we were on the map. I got a GPS the third day, but it didn’t have a charge and the charging unit didn’t go with the unit I had.
4. Not only did we have flats, but my kickstand didn’t work and more importantly, the fender supports in the front was missing some rubber tips. That meant when I put down my foot when stopping and the wheel was turned at all, the snipped off metal of the support would slash my inside knees badly. This happened a lot and was very painful and bloody.
5. Several of the hotels had some real problems with super warm rooms, (no A/C anywhere over there), loud streets, and no ice. Two at least had fans. the nice hotel in Bad Shandeau put us alone up on the 4th floor and said we were to leave the windows closed because of smoke from the fires, which was blowing the opposite direction. Our attic room was well over 90F w no ventilation. We opened the narrow attic windows anyhow
The best hotel was a little pensioner on the first night. That frog even gave us ice for our water bottles. It was a very hot week.6. The path ran right by a forest fire before Bad Schandau. Breathing was bad and stinky.
They guys were generally responsive, though the main guy was on vacation. We are fairly unde manding most of time, changed our own FOUR flat tires, tried to find our way, dealt w the bike faults, but feel they were tired of us the first day. In fact he said if we were ‘one of their clienta it would be different. If they took the money from you, we WERE their client!
Overall, it was a bit disappointing on the bike side, though the river is lovely and biking is still the best way to see a country! SHOW MORE
Janna Poll Olender
Pic of what the fender was doing. The bruise was from trying to get to their van w new bike in Prague.
SHOW LESS- What was the date of your tour?
- July2022
- How many tours have you completed?
- Five
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens, Families with young kids
- Do you recommend this tour?
- No
- Countries included in this tour?
- Czech Republic, Germany
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★★★★★ Ginny50
Neckar & Rhine Rivers by Bike and Boat
This was an enjoyable bike/boat tour. The crew and staff were very nice. The riding days were usually short and manageable. The rainy weather was an issue which made for slippery riding on cobblestones. Due to the rains the Neckar River was closed and our ship was diverted. The company handled the diversion to the best of their ability and these detoured riding days were okay. We ended up in the town of Speyer, which was our favorite stop of the entire tour. One major complaint was the rooms on the ship were very small. They did state that in the promotional information, but we were not expecting that tiny. Everyone complained about the tiny rooms. We just laughed and dealt with it but it did make for close quarters. If you travel in May bring rain gear!
- What was the date of your tour?
- May/June 2016
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Germany
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★★★★★ Ginny50
A Challenging and Rainy Ride
Lake Constance Bicycle Path
This was a good tour and we enjoyed the adventure, but I can honestly say I would not recommend it to a beginner. Many of the reviews said this was a good ride for beginners. My husband and I started riding 2 years ago so we are slow but steady riders. We rode the Danube path (Passau to Vienna) last year with no problems so this one sounded like a good tour for us.
We booked this ride based on the level 2 status and the few reviews we saw. In my opinion it is more of a level 3-4. The gently rolling hills were very steep on the first 2 days. It would have been easier with an e-bike but for beginners it was almost impossible with a regular bike. Most of the time the paths were paved but several sections were packed “gravel.” These paths were well maintained and easy, but often a bumpy ride. The biggest problem was these paths were not much more than 2 feet wide so if you are a slow rider you tend to collect 30 faster bikers behind you with no way to pass.
The Lake Constance cycle route is one of the most popular bicycle routes in Europe.
This just about sums it up - the most popular path in Europe. It was over-crowed almost to the point of being dangerous in many sections. We wondered about the high level of bike traffic during the month of May, until we were enlightened that we were enjoying “Pentecost Holidays” with the throngs of locals.
The bikes provided by the company were wonderful. I highly recommend this tour company/bike shop and crew. My husband was not happy with his first bike and they quickly swapped it out with no question.
When we received our tour documents we noticed one day stated that the ride was 35miles/55km. Most of those miles were on a shared road with cars - Not a dedicated bike path. Cars whizzing past you on a busy road is not fun for us. That day our bikes took a train ride! FYI - When I asked one of the tour guides if many people ditched this ride mid-way he did say that quite a few riders just gave up. I can see why!
Each hotel was fabulous. The rooms were lovely and the food excellent.
We really did enjoy this trip and we pushed ourselves more than we ever thought we could. We had 2 good days of seeing the lake and views, but missed seeing the beautiful scenery because of the incessant rain and many detours. Better rain gear will be on our wish list before we ride again. It was a challenge that we were proud to complete.- What was the date of your tour?
- May, 2016
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Joseph Tevaarwerk
Nice trip, but some issues.
Prague to Dresden Along the Vltava & Elbe Rivers
The trip overall was good. The hotels were from very nice to adequate, and the weather was good for biking. Luggage handling was perfect.
The issue we had was with the bikes. In our case the bikes we rented were delivered to our hotel. I had emailed specific instructions about my wife's bike set-up regarding saddle height and handle bar height. When the bikes arrived we noticed that the saddle could not be adjusted low enough for her comfort. We had to call the AVE rep and he had to bring a different saddle stem to fix that problem.
Another problem was with my bike. The frame size was too small for me, and the handle bars were too low for comfort. Since we had already lost time to get my wife's bike corrected, I decided that I could manage with the bike that was delivered. That was my mistake!
Half way into the trip the front telescopic forks collapsed and I had to ride nose down, which was very uncomfortable and outright dangerous. We managed to get it pumped up at a bike shop, but they lost pressure again while biking.Last year we had none of these problems. The big difference was that last year we had to collect our bikes at the rental shop the day before. This gave us the opportunity to have both bikes adjusted to the right settings, and to make sure that they were of the correct frame size.
I don't need to stress how important a reliable and well fitting bike is for these bike tours. I suggest that you make it essential that the bikes are collected at the rental site the day before the trips start. This will give the participants the opportunity to make essential corrections.
Myself, for our next trip I will insist that we will collect the bikes at the rental shop the day before the trip starts, and that they are reliable and well fitted bikes.
I think it is wise if you make this part of your overall policy as well.Joseph.
- What was the date of your tour?
- May 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Czech Republic, Germany
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★★★★★ Sheryl Slone
Disappointed
Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
We were disappointed in the inability of the app to work for route directions. Several detours were encountered that were clearly not recent detours but alternate directions were not given. We ended up just doing a Google bike route to get from city to city.
- What was the date of your tour?
- July 2023
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- France, Germany
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BikeTours.com staff reply from JV
Thanks for your feedback. We are actively working - as a cycling community in Europe - to improve the overall app experience but unfortunately it is still a very fragmented market. Thank you for your business!
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★★★★★ Bryan
Austria Bike Trip
Danube Bike Path 8 Nights (Upscale Lodging)
This was the second bike tour that we have completed; and compared to the first tour, this one felt like the local tour operator was more of a logistics company. The route was spectacular, I feel like we could have maximised the experience if we had more information, particularly when it comes to different options along the route. On several occasions we either ran out of time to see things later in the day, or arrived at the hotel around lunch time because we didn't know where we should be budgeting our time. During our Portugal trip, our local contact, Nuno, was incredible, speaking with us several times a day to ensure that we were getting the most out of the experience - this time we were flying blind on our own.
- What was the date of your tour?
- 25 Sept - 5 Oct
- How many tours have you completed?
- 1 other
- Difficulty (actual vs. expected)?
- Somewhat easier
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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★★★★★ William McGill II
Lake Constance Up Scale Lodging- +’s and -‘s
Lake Constance Bicycle Path (Upscale Lodging)
We enjoyed the scenery, weather, bikes and the people we met on the trail. The local bike company provided maps and directions were lacking organization, accuracy and specific detail for our trip. As an example they did not include directions to the route from the starting hotel nor to the ending hotel. One of the “upscale”hotels was far from the lake in an area with undeveloped, unkempt grass like a vacant lot. Only after painful and time consuming negotiation did the local bike company agree to deliver the bikes to our starting hotel. We previously took a Danube and Mosel upscale lodging bike tours and received great customer service from the local bike companies. I recommend that until the local company selling this tour significantly improves its customer service Bike Tours stop selling this tour.
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Dre22
Mosel Bike Path: Dreamy Mosel Valley from Trier to Koblenz
- What was the date of your tour?
- May 30 thru June 5
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Germany
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