Slovenia Bike Tour Reviews
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★★★★★ Melissa Barney
Biking in Italy in June
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
I will not be recommending this trip or your company to anyone. The App was awful: only intermittently in English (otherwise in German) and when I gave 'feedback' I got no response; the App intermittently stopped working and I had to turn my phone off and on to re-boot; the App ATE UP my phone battery (a relativley new iPhone 13 with an otherwise long battery life); any highlights mentioned in the App along a particular day's travel was only a link to something that required internet or phone service (this is ridiculous; this link should have taken me to text within the App just as every other self-guided tour does within their App). The written paper description was poorly done - for some cities the description was how to 'get' into a city and other times the city/town mentioned was only a landmark of progress but this was very confusing. The pedometer on the bike did not work after the first three hours of the 7 day trip. The bikes were way too heavy; surely there is a way to make a durable bike that is at least 2 to 3 kilos lighter. Getting the bike and getting a safety helmet were in different cities!! I would ask for some of my money back if I thought this was possible as I was very disappointed in the trip.
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★★★★★ Heather Batchelor
Hail, lightning and rain
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Didn’t get to do the trip because of terrible weather and the idea of sitting in a hotel room until 6pm without any luggage.
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★★★★★ GregR
Too much highway biking
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
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★★★★★ Two Michiganders
Lost in Translation
Venice to Trieste and Istria
This was our fourth tour with Bike Tours and the first with an Italian outfitter. Maybe that's where the trouble started.
We're not novices to this kind of travel and expect to spend some time lost and wandering--that's okay--to some extent. The directions for this trip were oddly and sometimes poorly translated, and there were occasions that though we'd asked for the English version, the notes were in German. The sticker signage was missing and incorrect at several critical junctures--crossing into Croatia from Slovenia, for instance. I know we weren't the only people who missed it--others at the hotel mentioned the same confusion.
I think that this part of Italy isn't quite as used to cycling (fewer cycle paths) and there were long stretches where we were riding with heavy traffic on 50-70k speed roads. The last day was very hilly (we were aware of this) and included some long slogs through unmarked Croatian campgrounds/resorts which were not mentioned in the directions. Despite the directions, knowing that you needed to be near the sea for most of the trip was helpful.
Navigation being my only caution, this was a lovely and fun trip. The towns and sites along the way were quaint and it was relaxing when we were off the main roads. I appreciated the towns we stayed in, Sagittaria Concordia, Trieste and Piran were especially memorable for the sites and ambiance of each place. The ruins in Aguilia were amazing. The hotels were all excellent, breakfasts hearty and our bags were moved as promised.
I'd recommend this to someone, but with caution regarding navigation.- How many tours have you completed?
- Four
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Croatia, Italy, Slovenia
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BikeTours.com staff reply from Richie
Hi!
Thank you for bringing the issues with tour documents and signage to our attention. I was on a tour with this operator in August and did not have these issues. However, I was on a different tour.
Part of the tour I was on overlapped with this tour in Trieste. There is quite a bit of traffic getting in and out of Trieste and that is worth being aware of.
I have passed your comments about the tour documents and signage on to the tour operator. It is important that they are aware of the sticker situation so that they can go through the route and fix the stickers where they are missing or incorrect. It is also important that they are aware of the translation issues with the documents themselves. I do know that they go over their documents and make improvements every off season. This information will be useful to them as they are going through this process.
Thank you again for taking the time to provide feedback (and the beautiful photos!)! We are looking forward to helping you arrange your next trip.
—Richie
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★★★★★ TriaT
Hillier than described
Best of Slovenia: Highlights Across the Country From Bled to Piran
This was our third family trip booked through Bike Tours Direct. The previous two were in Austria (Danube and Salzburg loop). We have two daughters, age 11 and 13, who are physically fit and mentally strong. This trip, lovely as it was, was too challenging for them. There is some serious climbing required and it should be rated at least a 3. It doesn't necessarily look like much on the profile but with the scale it's very deceptive. After 6 days cycling we needed a rest day so gave in and the bike company helped order a taxi that could take us and the bikes to Lipica. Overall the route took us through some wonderful scenery, starting in the Alps, then the Karst hills, and finally to the Adriatic coast. But most of it was on roads rather than bike paths, often with busy traffic. We're experienced road riders but found the Slovenian drivers to be rather aggressive and none of the roads had shoulders.
We also were a little disappointed in the destinations each night. The trip started in a fantastic place, Lake Bled, and ended in a very different but equally picturesque town, Piran, but too many of the overnights in between were in nondescript towns with little to explore. The distances weren't huge each day so we took our time and ate lunch along the way. Typically we arrived at the hotel around 2pm so had plenty of time to explore the new location but in 3-4 of the locations there was nothing to see, which was a real shame as on a trip like this part of the excitement is getting to the new place each day.
The hotels were of mixed standards. Some were modern, some very old and tired. Air conditioning seemed to be a challenge in all of them, though sorely needed. Wifi was spotty at best. Bathrooms are universally tiny.
We did some but not all of the side trips. It was raining at Lake Ribcev so we didn't do the waterfall or swim in the lake, which was a shame. Indoor Aquapark at the Eco Hotel was a godsend, given the rain that afternoon. Predjama Castle is a must. Also the Postojna caves. The Lipica stud farm was lovely, though the show a little underwhelming.
The food in Slovenia was a pleasant surprise. It's heavily influenced by Italy so every other restaurant offers pizza and pasta, plenty of salads, grilled meat and fish. Local wines were good. And everyone we encountered along the way spoke excellent English.
If you're looking to explore a new country, this is a great way to sample Slovenia. But the infrastructure and culture geared towards cycling just isn't there yet in the same way that it is in countries like Austria, Germany.
There were a few times where the directions didn't match the odometer readings and we had to rely on Google maps for cross reference. If you don't have an international data plan on your phone I highly recommend it. Overall though the directions were pretty good. And Helia, the local bike company, was very appreciative of any suggestions for improvement. SHOW MORE- What was the date of your tour?
- July 2017
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Much harder
- Who is this tour suitable for?
- Solo travelers, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Slovenia
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★★★★★ Rudy Paulich
Italian coast Adventure
Venice to Trieste and Istria
Study maps and cue sheet as early on as possible for a smooth tour.
I was unable to down load gps files as it said my device was to new.
Files and info should be updated so all can download files and pertinent info on trip. -
★★★★★ Morgan Baumann
Excellent Trails on which to explore a lovely part of Europe
Venice to Trieste and Istria
Traveling by bike is a wonderful way to enjoy a new place. Our accommodations were Excellent. Our guide, Tony, (with us for the first days), was first rate!- so helpful. A couple of concerns: I would not rate this as a 2 for regular bikes - even with variants, it was a lot of biking and I was disappointed not to arrive in towns sooner. Everyone in our group was similarly disappointed including those on e-bikes. I would have liked a more leisurely pace and instead the days felt rushed. The directions however were my biggest problem. For the most part they were poor. We lost so much time just trying to figure out where to go! Our last stage, into Porec was by far the easiest and so even though the ride itself was more challenging, we arrived in Porec in good time to enjoy the town. This last stage was easier because the red arrows were frequent and well placed all along the route. You only needed to glance at the map and the written directions and then just keep following the arrows. In contrast, on many of the other stages, the arrows were few and far between and often were Not where we needed to make a turn! We spent far too much time studying the map and having to reverse direction to get back on the route. It would also help if the directions noted if we were generally following a set route that was already mapped out by those small brown signs. Those signs were well placed and easy to follow.
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★★★★★ Tom Jones
Memorable bike tour
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Just wrapped up a memorable bike tour from the Dolomites to Trieste — and wanted to share a few highlights and lessons learned.
First, a big shoutout to Taylor at BikeTours.com, who was a fantastic Tour Advisor. When our bikes didn’t show up at the first hotel as expected, we gave her a call — and she jumped in right away. Thanks to her help, the bikes arrived in time for us to start riding the next morning without delay.
What I learned:
• Expect the unexpected. Our first day brought heavy rain — and we got soaked. If you’re doing a similar trip, pack good rain gear!
• Bring biking tools. While the bikes were in excellent shape, having a small tool kit (for tightening loose seats or making minor adjustments) came in handy.
• Stay connected. I recommend buying an eSIM for mobile data before the trip. Just don’t forget to turn on data roaming!
• Be prepared for little expenses. Public WCs often cost 1€, so keep some coins handy. And at hotels, you’ll need to pay a local tax (around 3€) — some places only accept cash for that.
• Illness can happen. I haven’t been sick in years, but picked up a cough midway through the trip. I ended up skipping the last day of riding — and that meant a taxi ride to the next hotel, which cost about $100 USD.
• Extra hotel nights aren’t cheap. If you decide to extend your stay somewhere, budget about $200 USD per night, especially if you want breakfast included.The ride itself:
The scenery was absolutely beautiful (except for the rainy day), and the routes between hotels didn’t have too many steep climbs. That said, for me, it was still a challenging ride — definitely pushed my limits, but in a good way.
All in all, a wonderful trip with a few good reminders: plan ahead, be flexible, and enjoy the ride
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★★★★★ Allen H.
Tour of Slovenia
Best of Slovenia: Highlights Across the Country From Bled to Piran
The logistics of the tour was good. Hotels, Routes & baggage transfers went as planned without any issues. However the bikes were terrible. Heavy & not proper gearing for climbing hills. The poor bikes took away from the enjoyment of bike riding. I have done 10+ bike tour in Europe. The worst rental bikes ever. Also the Guibo route app was poor. Ride with GPS is much better.
- What was the date of your tour?
- Sept. 2023
- How many tours have you completed?
- 10 plus
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Slovenia
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★★★★★ Richard Sany
Nice Scenery
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
We have been on a previous biketours.com offered ride in Austria and had certain expectations. The scenery was great but the navigation maps (especially digital) were lacking. The app for navigation and it was not responsive enough for making correct turns. I downloaded the digital files and tried to load them onto a ride app, Ride With GPS, but the files were so disorganized I had to completely re-trace the route for the 3 of the days we rode. Unlike a previous reviewer, I think the last day route from Gradisca d'Isonzo to Treiste was not that treacherous, probably because we took the more hilly alternate route through the countryside. Not very many cars and the rest were respectful of bikes on the road. I was very glad I had a triple front chain ring though because I was in the lowest gear on many hills (my wife had an ebike and met me at the top of every hill :-) ).
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★★★★★ Susan Radtke
First time with a company organized bike trip
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
My husband and I have done a fair amount of biking in the U.S. and in Europe and this was the first time we used a company to plan and support the trip. The good: Some of the hotels that were booked were terrific - especially in the more rural places. The navigation app when it worked was really useful and when it didn't work it seemed to be more of an issue with our phones than the app itself. There was confusion over the timing of our bus transfer over a mountain pass and the woman at the help center worked really hard to sort it out. Also, the luggage transfer was always efficient. The not so good: The bikes were pretty beat and heavy. We had to have one replaced. Although the directions said we would have at least one handlebar bag per room, we had none. Also, we understood that we would have a handlebar mount for a phone and would have brought one from home had it been more clear that we would not. The worst thing was our final day biking into Trieste. The route put us on a road that was absolutely harrowing - no shoulder at times, fast moving traffic including busses and trucks. It felt decidedly unsafe and I would never have put cyclists on such a route. So all in all, we had a good time and saw some beautiful country but moving forward we decided we would go back to planning our own trips where we have more control over the quality of the bikes and the route, plus obviously it's cheaper to do the planning yourself.
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★★★★★ David Turner
Beautiful Scenery, Too Many Busy Roads
Emerald Tour of Slovenia’s Gems
This was our sixth European cycle trip and the first one that we felt the description of was misleading. The information indicated that 80% of the route was on country roads. To us that means small quiet roads that go through villages with infrequent cars or farm equipment. We found that far too often we were cycling on secondary roads with fast moving cars, trucks and buses and no shoulder. There were several close calls with cars passing us on curves. We expect traffic entering and leaving cities, but this was stressful and unpleasant. The few designated bike lanes and small roads were fine and made for enjoyable cycling.
There was severe weather forecast for the first day of our ride. We, and some other cyclists expressed concern about the weather to the representative that we met prior to the start of the ride. He absolutely downplayed our concerns at our first meeting and also the morning we were to begin when the rain was torrential. Wisely we decided to take the train to a station close to our destination. We still got drenched getting to and from the station. The other four cyclists tried to ride and had to be rescued after 10 km. Luckily some very kind people helped them out.
The Guibo navigation system worked well, however on one cycle day, the route ended 15 km. from our hotel. We had to self navigate the rest of the route. We managed, but there was a bit of stress figuring out the best route with the least amount of traffic. A less experienced group could have found themselves in a difficult situation.
The scenery, the people and the food were all good, but we would not recommend this ride to others. We realize that weather is out of anyone’s control, but we felt our concerns were taken lightly and the advice given was poor.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 6
- Do you recommend this tour?
- No
- Countries included in this tour?
- Slovenia
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★★★★★ Cycle2017
Our Venice to Porec Challenge
Venice to Trieste and Istria
This tour proved to be more challenging than anticipated, partly due to torrential rains on 2 days and windy conditions most of the week. Concerns included long riding distances with limited facilities between some of the planned stops -e.g. -few restaurants or stores to purchase snacks and more water. The signage didn't always match the tour directions, creating confusion and likely longer rides than planned. The final day -70 km, with 50% uphill is a challenge for casual riders. Casual recreational riders will find some of the days long and some of the terrain challenging. The local provider provided excellent support when we were flooded out of a hotel and unable to ride due to area flooding, and also assisted with transportation for the final transfer when a member of the group was ill, and weather conditions were miserable. Despite this, our group, 3 recreational riders and 1 experienced rider, enjoyed visiting the beautiful cities along the route -when the weather cooperated.
- What was the date of your tour?
- September 10-16
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Croatia, Italy, Slovenia
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BikeTours.com staff reply from Jim Johnson, founder and president
Janet, thank you for your valuable feedback, which we will pass along to the local tour company. We'll also take your comments into consideration when advising future clients.
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★★★★★ Stanthepianoman
It was the trip of a lifetime.
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
The scenery was amazing! The bike paths and back roads were awesome. With a couple of changes I would give the trip a 5 star review: First, they shouldn't give an option to ride the train to Jessenice to Bled. This town is scary and hard to navigate. The ride over the pass was minor from what we were told.
Second, the Hotel Roma in Civedale is a dump. Hard beds and rude employees. All the other hotels and inns ranged from nice to awesome.
Third, we should have stayed in Bled and extra day. Our own fault on this one.
Last, the ride in to Trieste was dangerous. It was like riding the gauntlet. I would have liked to drop off our bikes out of town and walked or Ubered in to the city. This is a big busy city and many in our group were unhappy with the danger involved.
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★★★★★ Shayne palfreyman
Beautiful scenery - well organised
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Cycling is an awesome way to see some beautiful scenery and experience the area. The tour itinerary is great - very achievable daily rides and the app showing the routes worked well though a couple of recent changes to the path need updating.
The luggage transfers and accommodations all were very well organised -
★★★★★ hhhh
Slovenia,,Wonderful Country
Best of Slovenia: Highlights Across the Country From Bled to Piran
Good bikes, maps, reliable drivers, everything we needed...well organized..overall very good, mostly nice hotels a very good value
two exceptions...
1 we paid for the A hotels and 2 hotels were particularly bad...
Vila Andor and M Hotel in lbjuana.
2 do not get the meal package..they often gave us special menus with lower end meals....you are best just to use restaurants and meals of your choice- What was the date of your tour?
- october
- How many tours have you completed?
- 20
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with young kids, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Slovenia
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BikeTours.com staff reply from Lindsay Nash
Hi, thanks very much for sharing your experience! I just wanted to note that this tour only has 3- and 4-star hotels available (no Category A or B options), and it looks like our tour advisors also chatted with you further about this in an e-mail. But, as this local tour operator said, Slovenia is a very small country and staying in small hotels and guesthouses adds to the wonderful experience of the country and its local people. Thank you again for your feedback, and we're happy that overall you had a wonderful experience.
Kind regards,
Lindsay
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★★★★★ Ray Friedman
Excellent routes. Beautiful. Some issues with service.
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
The trip, overall, was wonderful. Beautiful views and great trails. We had a few problems communicating with the staff, which I’ll come back to.
The first day was gorgeous. Going through the Dolomites, on dedicated bike trails that were full of everything from serious riders to families with kids on bikes. Nice graduate downhill. Our ebikes used only 2 out of 5 bars on the battery indicator. Ended at a very small town, Oberdrauburg, which had a grocery, a few restaurants, and one of the best cake shops I have ever been to! But now much else to do.The second day to Feistritz was a bit less exciting, we were on (mostly empty) roads about half the time, and again you end in a very small town. If it is warm, bring your swimsuit with you! You pass a lake with nice beaches and hundreds of people out sunning themselves. Closer to the Feinstritz, there was wonderful local outdoor swim club. After getting our swimsuits, we backtracked about 15 minutes to that swim club. A nice way to spend the late afternoon.
The third day was spectacular! The scenery was amazing, and the dedicated bike trails were also amazing. There is some uphill on this day, and a bit of easy road riding, but it ends a Bled which is stunning. We got to swim again.
The fourth day took a bit more concentration, with some time on bigger roads. Not too much traffic, but there were a few trucks. Ended at Cividale, which is a UNESCO World Heritage town that I had never heard of. Seeing Cividale was the big payoff for this day.
The fifth day was a lot on gravel roads through flat fields. Think Nebraska corn fields, but with grape vines. The biking was good exercise, but not so beautiful. However, Udine was another big surprise. A small town that was very much worth the time. Don’t take the shortcut that misses Udine! We ended at The Franz hotel, which has a pool that was very much appreciated after a hot day of biking.
The last ride was to Trieste. We decided to play it safe and do the inland route. It was actually quite beautiful, and we were happy to avoid the stress of cars on the coastal route. Once in Trieste, it was very hard to follow the route and to navigate the city. We loved the city, but just not on bikes. We stayed an extra day in Trieste and really enjoyed it. A beautiful city, that was not nearly as crowded as more well-known tourist spots in Italy.
Overall, the hotels were OK. The first three did not have A/C, and two of those had no elevator. We managed to carry our luggage to the third floor, but we were tired and hot. This is an issue only in the summer months. The heat while biking was not so bad, but some of the hotel rooms were around 80 degrees.
The app worked well for guidance except I had to learn that when it said “In 90 meters…” it really meant about 20 or 30 meters. And it occasionally got left and right backwards (I just followed the map on my phone). Still, it worked well. Do beware that it needs to be running constantly, so burns through power on your cell phone. I learned to be careful to stop it when we took breaks, and we switched to my wife’s phone mid-day. SHOW MORE
My only big annoyance was communication with the staff. There was no one to meet you and show you how to control the ebike when you arrive (there was a video introduction in German). We found our way to the bike shop, but they were clearly unhappy to be dealing with us. We had arranged to rent helmets, but these were not with the bikes, and there was no explanation of what to do. We called the contact number, they told us the bike shop would have them. But the bike shop initially said that they don’t do that (it got cleared up with a call to the office). I had problems with the seat, and the shop said they couldn’t swap seats. Fair enough, but then I had to push them to adjust the seat (slide it back on the rail a bit) to make it better, and they were clearly unhappy doing that simple adjustment. They warned us that we were responsible for the bikes, so I was surprised they only provide one lock for two bikes. The office told us to pick up a second one at the shop, but the shop refused. I found out that at the first hotel, the plugs are spread apart, so you couldn’t plug them in and lock them together. It was not clear if that would be the case at the other hotels, so I asked if we can leave one unlocked in the hotel, if needed. They said it “should” be OK. I was hoping for a clear answer, since they emphasized that we are responsible for the bikes.
Overall, a great trip. We loved the route. The bikes and app worked fine. The hotels were good except for the heat in a few of them. Communication with the company was the main issue. (By the way, the bike shop staff in Trieste were wonderful.)
I’m glad we did the trip. Wish they could have made it easier on the first day.
SHOW LESS -
★★★★★ Wade C.
Great tour of 3 different countries!
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
This was our second tour with biketours.com. While we did enjoy this itinerary, we preferred our first one, Switzerland Geneva to Lucerne. That being said, I was certainly happy with this trip, the Dolomites region was great, I particularly liked Dobbiaco, Travisio, and Cividale. We had an extra day in Dobbiaco at the start of our trip, which was a good decision. We opted for only one day in Bled, which we also think was a good decision - the lake and town, while beautiful, are a little too touristy for our taste. The optional climbs, leaving Oberdrauberg and entering Bled, were not as difficult as we had imagined and we were glad to have done them. We also chose the hinterland route into Trieste, which was good. Some of the hotels where we stayed in were in cities that were quite small with not much to do, or in the case of Gradisca, was on busy roads and we had to get back on our bikes to get to a walk-able area of the city, which was not great. Especially once in the flat, wine regions of Italy, it felt like we were on more roads and gravel than bike paths than we would have liked. Regarding navigation, the app was excellent, we had no issues whatsoever. Do pack an extra battery bank to charge your phone. We also brought shoe covers for when it rained which we were grateful to have brought. Despite some caveats, overall a great trip!
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★★★★★ ShopTherapy
Beautiful Scenery, 249 Miles Total
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Cividale del Friiuli, Bled, Udine, Trieste, beautiful cities. Special moments, the manager at the Aguntum Museum (near Lienz) gave an unforgettable welcome to our soggy group (it poured buckets the first day out) and Hannes Grimmer Holzdesign (near Reisach) - amazing wood carvings. Nice hotels overall. Only issues were an A/C outage at the Bled hotel, and "the outbuilding" at the Cividale del Friuli hotel - tiny rooms that were nicely appointed but it was a walk from the main hotel that posed a challenge for older bikers in our group with walking issues. Tour operator customer service was excellent - second tour with them, would definitely use them again. Ebikes were new with strong motors and the techs on site took care of changing the displays to English/miles for us. Recommend completing this tour by mid-June due to summer temps in Italy.
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★★★★★ Rhonda Barton
Beautiful views!
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
The trip was beautiful! The views through the Dolomites and Julian Alps are constantly awe provoking. The hotels were also wonderful, our favorite being Alta Post in Feistritz an der Gail!
Bikes: We paid for the upgrade but it didnt feel as though we were upgraded. The bikes we received were not well maintained. We had a bike brake on the first day of our tour and the replacement bike had a loose peddle the rest of our tour. A few of our bikes were not tuned well and gears were either difficult to shift or couldn't be geared all the way up or down. In general, we would have appreciated better maintained bikes for a 230 mile tour, it would make the days much more enjoyable. We also had to swing by the rental place for a bike pump that had the correct valve for pumping up tires. The bikes were equipped with presta valves, but the pumps were schrader valves. We also recommend placing an allen key in the repair kit. We had several items that we had to adjust, angles of the header, tightness of the bells, etc. Having an allen key would have made these adjustments easier to make.
Bike Accessories: we think you should provide or tell the riders to bring a cell phone mount for the trip. The app was nice to have but we had to constantly get the phone out of our pockets to follow along. This can get quite dangerous on certain parts of the tour.
App: the phone app was a great perk to the trip although our main complaint is that every tour participant should have access to the app. It is challenging to have only one person with the app and it doesnt seem to make much sense to limit access. Give everyone who paid for the tour access please.
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