Top-Rated Tours Reviews page 43
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★★★★★ Susan Radtke
First time with a company organized bike trip
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
My husband and I have done a fair amount of biking in the U.S. and in Europe and this was the first time we used a company to plan and support the trip. The good: Some of the hotels that were booked were terrific - especially in the more rural places. The navigation app when it worked was really useful and when it didn't work it seemed to be more of an issue with our phones than the app itself. There was confusion over the timing of our bus transfer over a mountain pass and the woman at the help center worked really hard to sort it out. Also, the luggage transfer was always efficient. The not so good: The bikes were pretty beat and heavy. We had to have one replaced. Although the directions said we would have at least one handlebar bag per room, we had none. Also, we understood that we would have a handlebar mount for a phone and would have brought one from home had it been more clear that we would not. The worst thing was our final day biking into Trieste. The route put us on a road that was absolutely harrowing - no shoulder at times, fast moving traffic including busses and trucks. It felt decidedly unsafe and I would never have put cyclists on such a route. So all in all, we had a good time and saw some beautiful country but moving forward we decided we would go back to planning our own trips where we have more control over the quality of the bikes and the route, plus obviously it's cheaper to do the planning yourself.
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★★★★★ Richard Sany
Nice Scenery
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
We have been on a previous biketours.com offered ride in Austria and had certain expectations. The scenery was great but the navigation maps (especially digital) were lacking. The app for navigation and it was not responsive enough for making correct turns. I downloaded the digital files and tried to load them onto a ride app, Ride With GPS, but the files were so disorganized I had to completely re-trace the route for the 3 of the days we rode. Unlike a previous reviewer, I think the last day route from Gradisca d'Isonzo to Treiste was not that treacherous, probably because we took the more hilly alternate route through the countryside. Not very many cars and the rest were respectful of bikes on the road. I was very glad I had a triple front chain ring though because I was in the lowest gear on many hills (my wife had an ebike and met me at the top of every hill :-) ).
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★★★★★ Tom Jones
Memorable bike tour
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Just wrapped up a memorable bike tour from the Dolomites to Trieste — and wanted to share a few highlights and lessons learned.
First, a big shoutout to Taylor at BikeTours.com, who was a fantastic Tour Advisor. When our bikes didn’t show up at the first hotel as expected, we gave her a call — and she jumped in right away. Thanks to her help, the bikes arrived in time for us to start riding the next morning without delay.
What I learned:
• Expect the unexpected. Our first day brought heavy rain — and we got soaked. If you’re doing a similar trip, pack good rain gear!
• Bring biking tools. While the bikes were in excellent shape, having a small tool kit (for tightening loose seats or making minor adjustments) came in handy.
• Stay connected. I recommend buying an eSIM for mobile data before the trip. Just don’t forget to turn on data roaming!
• Be prepared for little expenses. Public WCs often cost 1€, so keep some coins handy. And at hotels, you’ll need to pay a local tax (around 3€) — some places only accept cash for that.
• Illness can happen. I haven’t been sick in years, but picked up a cough midway through the trip. I ended up skipping the last day of riding — and that meant a taxi ride to the next hotel, which cost about $100 USD.
• Extra hotel nights aren’t cheap. If you decide to extend your stay somewhere, budget about $200 USD per night, especially if you want breakfast included.The ride itself:
The scenery was absolutely beautiful (except for the rainy day), and the routes between hotels didn’t have too many steep climbs. That said, for me, it was still a challenging ride — definitely pushed my limits, but in a good way.
All in all, a wonderful trip with a few good reminders: plan ahead, be flexible, and enjoy the ride
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★★★★★ Ana outsubo
Needs improvement
Tuscany and Umbria: Cycling in the Heart of Italy
They need to improve. We were three... but we only had 1 map, I had to ask for at least one more.... the full package like odometer.... bike tray to put the map... direction booklet... they did not have it all, although we paid 3 packages. They forgot our greeting meeting. Good points: they tried to provide everything we had asked... they were helpful. But definitely they were overwhelmed with the amount of tours and needed help.
- What was the date of your tour?
- July 4 th- 11
- How many tours have you completed?
- 5
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ beyeKur
Downsized tour, questionable difficulty rating.
Castles and Wines of Portugal
Overall we are all glad we did this tour, but we agreed that an honest review was required. Our group of 4, downsized the tour to 3 days of unguided cycling in the 4 star hotel option. Two of our group had, one month previous to this tour, completed a 7 day bike tour in France that was rated as a 1-2 in difficulty. So, expectations were to have a comparable tour since the difficulty rating was the same. This was not our experience however. Our contact person for the Alentejo tour was really great during the first day orientation, answered all our questions, checked us out on the bikes and gear and left us with her personal phone number in case of problems. Terrific! Our group range in age from 66-76, all fit (2 active bikers one runner) and ready for the challenge. The first 6 miles or so were on the main highway to Lisbon (fast drivers and trucks closely along side the shoulder used for biking). Then when we turned off to the quiet roads as in the suggested option, the dirt roads were not in the 1 or 2 difficulty category rating as outlined in the tour. These unpaved roads were more like 4-5 difficulty as they were often like mountain bike roads for at least 1/4 of the days' 35 mile route. Steep upgrades, deep ruts from recent rain, many rocky and sandy roads impeded travel. It rained much of this, the first day. Even though our tour operators could not control the rain, they should have reassessed the level of difficulty and road conditions and report honestly about current road conditions status of deteriorated due to recent rains. Two of our group opted out for day 2 due to exhaustion and lack of faith in level of tour difficulty, but the two who continued enjoyed the quieter country roads which were less harrowing than the dirt roads, but more trafficked and still above level 1-2. Day three was great, though still there were several long, lowest-gear slopes more of a 3-4 rating and still on medium trafficked roadways. This days' outlined tour was also changed--we walked the 3 miles each way to the top of the hill town, as the 'road' very steep and all jarringly cobbled (in the level 9-10 difficulty range). Safety concerns: due to roads with traffic, tour company should supply high viability vests and warning lights. Hotels were great, maps good. The personnel we dealt with was great!
- What was the date of your tour?
- Oct 11-15
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Portugal
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BikeTours.com staff reply from Jim Johnson
We're sorry for the misleading ratings and characterization of the terrain. We've increased the difficulty level to 3. For clients who are interested in this tour and would like to see detailed elevation profiles for each day, please contact our tour advisor team at info@biketours.com.
This is a great tour operated by a top-notch Portuguese bike tour company.
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★★★★★ Anne Stanek
Challenging but interesting tour.
Castles and Wines of Portugal
This was a particularly challenging trip for us as we biked in 92 degree heat every day of the tour. The rides were long, there were many hills and it was extremely dry. Luckily, a couple of us used EV bikes which made a big difference. I think this trip would feel very different with cooler weather. All the folk who we dealt with were so warm, welcoming, helpful, etc. We visited some very cool towns - Evora and Monsaraz were my favorites. We stayed in some lovely hotels - ancient buildings fixed up comfortably with modern conveniences and a working farm. We ate fabulous breakfasts. We stopped at some interesting sites - monoliths, pottery factory, marble quarry were three favorites. It was a good trip despite the challenges.
- What was the date of your tour?
- October 2023
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Portugal
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★★★★★ GregR
Too much highway biking
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
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★★★★★ John (Jay) Bonitt
Significant elevation!
Tuscany and Umbria: Cycling in the Heart of Italy
This was our fourth self-guided Biketours.com trip, the firs three were five-star successes. This one was the most disappointing, not because of the region or places to stay…all were good! But, this trip had over 16,400 ft. Of elevation..even on E-bikes (for the first time) it was VERY difficult. We saw only one or two road bikers the entire trip, whereas on the previous trips we saw lots of road bikes. As experienced bike tours.com travelers we’re pretty attuned to following direction…this particular trip had poor written and app directions. If you are interested in this particular trip you had better be in the best shape of your life. It is not a moderate level trip…even on an e-bike.
- What was the date of your tour?
- June 2022
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ Roger
Last minute change
Lyon Highlights E-Bike Tour
Our tour was changed from 3h to 2h at last minute - we were told to expect a partial refund? My 1st city tour using ebike but it felt 'light' compared to similar city bike experiences in other places. This was in the middle of a heatwave so maybe that affected some logistics. First time a bike tour has not included a bottle of water .. but we did stop at a drinking fountain 😂
- What was the date of your tour?
- June 2026
- How many tours have you completed?
- 5+
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- No
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★★★★★ Andrew Lindsay
Disappointing Tour - Did Not Meet Expectations
Cycling the West Balkan Triangle
Positives:
1) The e-bikes were very good and well maintained; the routes were generally excellent if a little short for e-bikes (rides often finished early afternoon whereas on most other organised cycle trips I've been on they were spread out over most of the day).
The rides from Herceg Novi to Kotor; Ravno to Ston and Ston to Kun were particularly enjoyable - brilliant scenery and quiet roads.2) Accomodation - Hotels were all very good apart from Marija 2. This hotel was a good 20 minute walk from Kotor; room was clean but rather dark and miserable (no view; no balcony but lots of signs instructing occupants what not to do). Fried eggs at breakfast were cold). By contrast the Hotel Stancia in Ravno was a delight.
3) Food - This was an enjoyable part of the tour. The 'included' lunches and evening meals were very good. The lunches at Ravno, Ston and Kun were especially enjoyable - offering liquor tasting; olive grove visit and locally produced food respectively. The local restaurants we chose for our evening meals were also excellent.Areas To Improve: As a guided introduction to the West Balkans this trip has nothing to recommend it. The guide, while perfectly charming and an excellent cycle tour leader, had next to nothing to say about the countries we visited (their history; their customs and culture; their flora and fauna). I suspect his Company has never provided any training on how to be a tour guide.
This tour makes it very easy to miss exploring the old town of Herceg Novi; the walls of Kotor and Cavtat Old Town (indeed most of the group did) because they were never recommended or even mentioned; nor did we cycle to them). Dubrovnik is the jewel (albeit a very busy jewel) of the West Balkans and it would be very easy to book this tour and never see it (the old town is a 40 minute walk from the Hotel Adria).
I've cycled many times with Explore and Exodus on group guided tours and their delivered experience is vastly superior to that of BikeTours.com.
- What was the date of your tour?
- April 2024
- How many tours have you completed?
- I've been on well over 20 bike tours. The West Balkan tour is bottom quartile. Your guides need training. Happy to provide more feedback.
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Croatia, Montenegro, Bosnia and Herzegovina
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★★★★★ Richard Rogers
Not as I had expected
Provence by Bike and Boat
Not expecting to ride as a group. The riding involved more road riding and realize that a leader was necessary. The riding in Southern France is not as developed as Central Europe.
- Countries included in this tour?
- France
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★★★★★ Melissa Barney
Biking in Italy in June
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
I will not be recommending this trip or your company to anyone. The App was awful: only intermittently in English (otherwise in German) and when I gave 'feedback' I got no response; the App intermittently stopped working and I had to turn my phone off and on to re-boot; the App ATE UP my phone battery (a relativley new iPhone 13 with an otherwise long battery life); any highlights mentioned in the App along a particular day's travel was only a link to something that required internet or phone service (this is ridiculous; this link should have taken me to text within the App just as every other self-guided tour does within their App). The written paper description was poorly done - for some cities the description was how to 'get' into a city and other times the city/town mentioned was only a landmark of progress but this was very confusing. The pedometer on the bike did not work after the first three hours of the 7 day trip. The bikes were way too heavy; surely there is a way to make a durable bike that is at least 2 to 3 kilos lighter. Getting the bike and getting a safety helmet were in different cities!! I would ask for some of my money back if I thought this was possible as I was very disappointed in the trip.
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★★★★★ Heather Batchelor
Hail, lightning and rain
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
Didn’t get to do the trip because of terrible weather and the idea of sitting in a hotel room until 6pm without any luggage.
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