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E-Bikes Available Tour Reviews  page 158

  • (3/5) TriaT July 10, 2017

    Hillier than described

    Best of Slovenia: Highlights Across the Country From Bled to Piran

    This was our third family trip booked through Bike Tours Direct. The previous two were in Austria (Danube and Salzburg loop). We have two daughters, age 11 and 13, who are physically fit and mentally strong. This trip, lovely as it was, was too challenging for them. There is some serious climbing required and it should be rated at least a 3. It doesn't necessarily look like much on the profile but with the scale it's very deceptive. After 6 days cycling we needed a rest day so gave in and the bike company helped order a taxi that could take us and the bikes to Lipica. Overall the route took us through some wonderful scenery, starting in the Alps, then the Karst hills, and finally to the Adriatic coast. But most of it was on roads rather than bike paths, often with busy traffic. We're experienced road riders but found the Slovenian drivers to be rather aggressive and none of the roads had shoulders.
    We also were a little disappointed in the destinations each night. The trip started in a fantastic place, Lake Bled, and ended in a very different but equally picturesque town, Piran, but too many of the overnights in between were in nondescript towns with little to explore. The distances weren't huge each day so we took our time and ate lunch along the way. Typically we arrived at the hotel around 2pm so had plenty of time to explore the new location but in 3-4 of the locations there was nothing to see, which was a real shame as on a trip like this part of the excitement is getting to the new place each day.
    The hotels were of mixed standards. Some were modern, some very old and tired. Air conditioning seemed to be a challenge in all of them, though sorely needed. Wifi was spotty at best. Bathrooms are universally tiny.
    We did some but not all of the side trips. It was raining at Lake Ribcev so we didn't do the waterfall or swim in the lake, which was a shame. Indoor Aquapark at the Eco Hotel was a godsend, given the rain that afternoon. Predjama Castle is a must. Also the Postojna caves. The Lipica stud farm was lovely, though the show a little underwhelming.
    The food in Slovenia was a pleasant surprise. It's heavily influenced by Italy so every other restaurant offers pizza and pasta, plenty of salads, grilled meat and fish. Local wines were good. And everyone we encountered along the way spoke excellent English.
    If you're looking to explore a new country, this is a great way to sample Slovenia. But the infrastructure and culture geared towards cycling just isn't there yet in the same way that it is in countries like Austria, Germany.
    There were a few times where the directions didn't match the odometer readings and we had to rely on Google maps for cross reference. If you don't have an international data plan on your phone I highly recommend it. Overall though the directions were pretty good. And Helia, the local bike company, was very appreciative of any suggestions for improvement.  SHOW MORE 

    What was the date of your tour?
    July 2017
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    Much harder
    Who is this tour suitable for?
    Solo travelers, Families with teens
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Slovenia
    Best of Slovenia
    • 4/5 Value
    • 3/5 Included meals
    • 3/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 4/5 Scenery
    • 4/5 Ease of navigation
    • 5/5 Local tour company services
    • 3/5 Route selection
  • (3/5) David Turner September 24, 2024

    Beautiful Scenery, Too Many Busy Roads

    Emerald Tour of Slovenia’s Gems

    This was our sixth European cycle trip and the first one that we felt the description of was misleading. The information indicated that 80% of the route was on country roads. To us that means small quiet roads that go through villages with infrequent cars or farm equipment. We found that far too often we were cycling on secondary roads with fast moving cars, trucks and buses and no shoulder. There were several close calls with cars passing us on curves. We expect traffic entering and leaving cities, but this was stressful and unpleasant. The few designated bike lanes and small roads were fine and made for enjoyable cycling.

    There was severe weather forecast for the first day of our ride. We, and some other cyclists expressed concern about the weather to the representative that we met prior to the start of the ride. He absolutely downplayed our concerns at our first meeting and also the morning we were to begin when the rain was torrential. Wisely we decided to take the train to a station close to our destination. We still got drenched getting to and from the station. The other four cyclists tried to ride and had to be rescued after 10 km. Luckily some very kind people helped them out.

    The Guibo navigation system worked well, however on one cycle day, the route ended 15 km. from our hotel. We had to self navigate the rest of the route. We managed, but there was a bit of stress figuring out the best route with the least amount of traffic. A less experienced group could have found themselves in a difficult situation.

    The scenery, the people and the food were all good, but we would not recommend this ride to others. We realize that weather is out of anyone’s control, but we felt our concerns were taken lightly and the advice given was poor.

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    6
    Do you recommend this tour?
    No
    Countries included in this tour?
    Slovenia
    Emerald Tour of Slovenia’s Gems
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 5/5 Scenery
    • 4/5 Ease of navigation
    • 3/5 Tour documents
    • 1/5 Local tour company services
    • 2/5 Route selection
    • 1/5 Guides (if applicable)
  • (3/5) u d i July 4, 2019

    Lovely landscape shame most of the cycling is on asphalt with fast cars ..

    Ireland’s West Cork on Tranquil Lanes Following the Coast

    We had great time riding at CORK area, the weather was on our side also. everything was green and blooming, we all had e-bikes which was a great descision to do since first 3 days we traveled more than 70KM each day.accomodation was very good and so was the food, especially fish and sea food, we also had one night stay at a lovely castle fron 16th century on the atlantic beach.since most on the track was dedicated to the West Atlantic Way and many parts of it on the N71 we changed it and went deep into the countryside which was eaven nicer, plenty of fields and woods as we went up and downhill.it is advisable to change parts of the route to offroad routs.

    What was the date of your tour?
    june 16 2019
    How many tours have you completed?
    this is our 8th
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers, Families with young kids
    Do you recommend this tour?
    No
    Countries included in this tour?
    Ireland
    Ireland’s West Cork
    • 4/5 Value
    • 5/5 Included meals
    • 3/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 3/5 Ease of navigation
    • 3/5 Tour documents
    • 4/5 Local tour company services
    • 2/5 Route selection
    • Photo 1 (submitted by u d i)
    • Photo 2 (submitted by u d i)
    • Photo 3 (submitted by u d i)
    • Photo 4 (submitted by u d i)
    • Photo 5 (submitted by u d i)
  • (3/5) Richard Sany August 12, 2024

    Nice Scenery

    Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps

    We have been on a previous biketours.com offered ride in Austria and had certain expectations. The scenery was great but the navigation maps (especially digital) were lacking. The app for navigation and it was not responsive enough for making correct turns. I downloaded the digital files and tried to load them onto a ride app, Ride With GPS, but the files were so disorganized I had to completely re-trace the route for the 3 of the days we rode. Unlike a previous reviewer, I think the last day route from Gradisca d'Isonzo to Treiste was not that treacherous, probably because we took the more hilly alternate route through the countryside. Not very many cars and the rest were respectful of bikes on the road. I was very glad I had a triple front chain ring though because I was in the lowest gear on many hills (my wife had an ebike and met me at the top of every hill :-) ).

    What was the date of your tour?
    August 2024
    How many tours have you completed?
    6
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    Solo travelers
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Italy, Slovenia, Austria
    • 4/5 Value
    • 5/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 5/5 Scenery
    • 2/5 Ease of navigation
    • 3/5 Tour documents
    • 3/5 Local tour company services
    • 2/5 Route selection
  • (3/5) Sagan October 1, 2019

    More challenging than leisurely

    Sardinia: A Mine of Memories

    Unfortunately not the experience we expected and we were a bit disappointed given how much we enjoyed our previous tours.
    The very hot weather and humidity may have been a factor but the route was much more challenging than expected and there were a lack of places to stop off that did not involve adding on extra KMs to the route.
    We noticed many other self guided opted for e-bikes probably with good reason.

    What was the date of your tour?
    14th sept 2019
    How many tours have you completed?
    5
    Difficulty (actual vs. expected)?
    Much harder
    Who is this tour suitable for?
    Solo travelers
    Do you recommend this tour?
    No
    Countries included in this tour?
    Italy
    Sardinia: A Mine of Memories
    • 3/5 Value
    • 3/5 Included meals
    • 5/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 5/5 Scenery
    • 3/5 Ease of navigation
    • 2/5 Tour documents
    • 3/5 Local tour company services
    • 2/5 Route selection
    • 2/5 Guides (if applicable)
  • (3/5) victoria August 30, 2019

    Great way to see region around Stockholm

    Stockholm Round-Trip Across Swedish History

    This tour was a great way to see the region around Stockholm. Very scenic routes to view the landscape and good opportunities to see palace and historical buildings along the way. We were very happy with the hotels. It was difficult to shift gears on the bike that I rode because the bike was not properly tuned and the seat was uncomfortable because it wobbled. We were a group of four who requested four GPS units and received only one that functioned--an older model that does not offer the amenities of newer models. The written instructions they provided were sometimes hard to follow, which sometimes made it difficult to be sure we were on the right path. However, this could be easily fixed if they included more detail about the different kinds of roads and paths we would be take. All in all, I had a fantastic time and have no regrets.

    What was the date of your tour?
    Aug 18, 2019
    How many tours have you completed?
    3
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    Yes
    Countries included in this tour?
    Sweden
    • BikeTours.com staff reply from Chloe August 31, 2019

      Victoria - thanks for the review. We'll be sure to pass your details onto the tour operator regarding the bikes, GPS, and written instructions. It sounds like a few simple adjustments could take this tour up a notch. We're delighted to hear you had a fantastic time and liked the hotels, sights, and route!

    Stockholm Round-Trip
    • 5/5 Value
    • 1/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 1/5 Ease of navigation
    • 1/5 Tour documents
    • 2/5 Local tour company services
    • 5/5 Route selection
  • (3/5) WalkersAdventure July 3, 2018

    Beautiful villages - beware of hills and train strikes

    Alsace Wine Country

    The tour operator is unusually cooperative about modifying the standard itinerary. I requested many changes to suit our interests and abilities and they fulfilled them all. We requested and received GPX tracks to load onto our own Garmin devices. The GPX and the map and the tour materials had been revised to reflect the changes I'd requested, which I appreciated very much.

    Colmar is an exceptionally good place to center the trip. I recommend staying there several days and taking day trips by bicycle, or train plus bicycle, to nearby villages.

    All of the hotels booked for us were high quality, and thoughtfully positioned for convenient access.

    Segments of the trip are quite hilly: two chevrons on the map. We evaded the hills by planning alternate routes in the flat part of the valley. These routes presented a different view, still valuable and entertaining.

    We had trouble with the SNCF train strike. Of course, that situation was beyond the tour operator's control, but it detracted from the experience.

    One of the e-bikes was delivered with a bad battery. They replaced it the next day. That was okay for us, as I had an extra day planned for local sightseeing, so our overall schedule was not affected.

    What was the date of your tour?
    June, 2018
    How many tours have you completed?
    22
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    France
    Alsace Wine Country
    • 3/5 Value
    • 3/5 Included meals
    • 4/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 5/5 Scenery
    • 5/5 Ease of navigation
    • 5/5 Tour documents
    • 4/5 Local tour company services
    • 4/5 Route selection
  • (2/5) Mungo September 25, 2016

    Nice not to have to pack every day

    Amsterdam – Bruges by Bike and Boat – Princesse Royal

    Flat terrain, mostly bike paths and not having to pack and unpack are great advantages of this trip. The food and accommodations were better than expected. However, it is not recommended as a self-guided tour as the directions are not complete. Also, as a group tour with 35 people in a large pack makes it too cumbersome.

    What was the date of your tour?
    September 2016
    How many tours have you completed?
    10
    Difficulty (actual vs. expected)?
    As expected
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Belgium, Holland
    Amsterdam to Bruges
    • 5/5 Value
    • 4/5 Included meals
    • 2/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 3/5 Scenery
    • 3/5 Ease of navigation
    • 1/5 Tour documents
    • 2/5 Local tour company services
    • 3/5 Route selection
    • 2/5 Guides (if applicable)
  • (2/5) Sequoia August 18, 2019

    Not quite the Danube River Trip we expected

    Vienna to Budapest (Classic)

    Too much of the trip was off the river, and off trails. Going through corn fields was not our favorite. Dams should be called levees. The route through Budapest on sidewalks was difficult, too busy with trucks and traffic. It is not a bicycle friendly city. Hotel could have been closer to the river. We would recommend 2 nights in Bratislava, there is so much to see there. Add another day to sleep over in Hainburg. We loved the hotel in Vienna. We recommend the lower trail through the National Park on day one, to go swimming!!! The day one detour was difficult because of traffic, maybe there's a walk around the detour on bike path instead of so much road. We loved Gyur. Three days were totally off the river. We enjoyed the ferry rides very much. The last two days were on the river and were the best days.

    What was the date of your tour?
    July
    How many tours have you completed?
    over 10
    Difficulty (actual vs. expected)?
    Somewhat easier
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Hungary
    • BikeTours.com staff reply from Chloe August 19, 2019

      Thanks for taking the time to submit a review of this tour. We find that clients have varying opinions of this tour. We agree that it's quite different from the (Danube River cycle path) Vienna to Passau section. The tour itself doesn't have the same feel, and the country infrastructures are more varied. While I'm sorry to hear it was not your cup of tea, we're glad you found some aspects you enjoyed. And thanks for the note regarding the lower trail on day one, perhaps future clients will also go for a swim!

    Vienna to Budapest
    • 2/5 Value
    • 5/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 2/5 Scenery
    • 3/5 Ease of navigation
    • 4/5 Tour documents
    • 3/5 Local tour company services
    • 2/5 Route selection
  • (2/5) Carol Bly September 28, 2024

    Not what hoped for. Poor directions. Unsafe routes and not well marked.

    Tauern Bike Path (Krimml-Passau)

    Loved quiet rides in country and thru villages but dangerous conditions were not marked due to recent storms. We should have been notified and got onto dangerous routes.

    What was the date of your tour?
    September 2024
    How many tours have you completed?
    1
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Germany
    Tauern Bike Path
    • 3/5 Value
    • 3/5 Included meals
    • 3/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 4/5 Scenery
    • 2/5 Ease of navigation
    • 2/5 Tour documents
    • 2/5 Local tour company services
    • 2/5 Route selection
  • (2/5) Ronald Schwarcz August 23, 2023

    Extremely disappointing.

    Sail & Bike to Picturesque Villages and Nature Reserves

    The ship was terrible. Our cabin was so small that it could not accommodate two people comfortably. Also, the ventilation was poor and it was always warm and muggy. There was inadequate seating on the deck. No comfortable chaises or stairs. The Captain did not communicate well or do anything help the travelers meet and mingle. It was especially frustrating as my friend and I were the only Americans and there were no native born English speaking traveling. Unlike all other trips we were on, nothing was done to provide us information about the villages we docked at. The captain or crew did not offer to take us into towns and show us around or even recommend bars or other places to visit. There were no daily information sheets, recommendation or even maps. We were completely on our own. The food was marginal at best. The dinner portions were small. Must dinner wasn’t an”event”, everyone was in and out in around 40 minutes. In general the amenities were totally lacking. We believe that the most Americans would not be satisfied with the Sail and Bike tours offered by Bike Boat Tours. On our ship, the crew were friendly and worked hard, but it seemed that they were understaffed. As it seems that they were working a very tight budget. We only had meat was the dinner entree one night and that was at the BBQ. Two nights we had vegetarian main course. We were never taught anything about sailing except helping pulling ropes to raise and lower sails. I could go on and on, but, I will end by saying that the ship was not comfortable and nothing was done to help the travelers fully enjoy the experience.

    What was the date of your tour?
    August 2023
    How many tours have you completed?
    10
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    No
    Countries included in this tour?
    Holland
    • BikeTours.com staff reply from bozena_kusovac September 28, 2023

      Dear Ronald,

      Thank you for taking the time to share your feedback regarding your recent sail and bike tour experience with us. We sincerely appreciate your insights as they help us understand areas where we can improve and enhance the overall experience for our guests.

      We're truly sorry to hear that your cabin did not meet your expectations in terms of size and ventilation. It's not a "standard" barge and is more of a converted Sailing Ship. It has this character, but it's still very clean and accommodating.

      Additionally, we regret that you found the seating and amenities on the deck inadequate. We strive to offer a relaxing and enjoyable environment for our travellers, and thus offering the total of 8 beanbags, and an additional beacon on deck.

      Communication and interaction among travelers are crucial aspects of any journey, and we apologize if you felt there was a lack of communication or opportunities to mingle. Captain feels uncomfortable about the way you perceived this trip, as he did his best to facilitate connection among guests for a more enriching experience.

      Our culinary offerings are important to us, and we're disappointed to learn that the food did not meet your expectations. We're committed to reviewing and improving our menu selections and dining experience to deliver a more satisfying culinary journey for our guests. In the case of this tour, we are inclining towards the food that is simple, in its pure forms, but very tasty.

      We appreciate your recognition of our hardworking and friendly crew. Rest assured, we'll take your feedback about the crew workload into consideration to ensure that our crew can provide exceptional service to all guests on board.

      Once again, thank you for bringing these concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide a much-improved experience that addresses the areas you've highlighted.

      Best,

      Customer Service
      BikeTours.com

    Picturesque Villages and Nature Reserves
    • 3/5 Value
    • 2/5 Included meals
    • 4/5 Bikes + equipment
    • 1/5 Hotels or boat
    • 4/5 Scenery
    • 4/5 Ease of navigation
    • 1/5 Tour documents
    • 2/5 Local tour company services
    • 3/5 Route selection
  • (2/5) Ron S September 11, 2017

    Classic

    Vienna to Budapest (Classic)

    Nice hotels. Great company rep. (Joseph ) Lousy route. Too many dirt trails including one which may have been a garbage dump.l Less than twenty five percent of the route was along the Danube. The signage was not good. I have run four trips thru Bike Tours but this one is not a winner. All the others were great. One participant who had a patellar injury rented an electric assist bike but the battery pack did not hold charge very long. We had additional niggling bike problems.

    What was the date of your tour?
    9/2/2017
    How many tours have you completed?
    4 thru Bike Tours
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Hungary
    • 2/5 Value
    • 3/5 Bikes + equipment
    • 5/5 Hotels or boat
    • 2/5 Scenery
    • 1/5 Ease of navigation
    • 1/5 Tour documents
    • 5/5 Local tour company services
    • 1/5 Route selection
  • (2/5) Richard Rogers October 2, 2023

    Not as I had expected

    Provence by Bike and Boat

    Not expecting to ride as a group. The riding involved more road riding and realize that a leader was necessary. The riding in Southern France is not as developed as Central Europe.

    Countries included in this tour?
    France
    Provence by Bike and Boat
  • (2/5) Jim Brewer September 25, 2018

    Mainz to Cologne

    Rhine Bike Path: Mainz to Cologne

    The Rhine Valley was beautiful. The hybird bikes were very good. Maps and directions for the tour were very poor at best. Extremely difficult to find Hotels and the key sights mentioned by the tour. We experienced extremely high temperatures but had A/C most nights. The night without A/C resulted in very little sleep and NO biking the next day. The night that they shut off the A/C in the middle of the night resulted into a lot of lost sleep. Bottom line even with average high temperatures you need A/C every night and all night long.
    Others on the same tour with the same maps etc also had difficulties finding the Hotels each evening.

    What was the date of your tour?
    22 Jul 18--28 Jul 18
    How many tours have you completed?
    1
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    No
    Countries included in this tour?
    Germany
    Rhine Bike Path
    • 1/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 2/5 Hotels or boat
    • 5/5 Scenery
    • 1/5 Ease of navigation
    • 1/5 Tour documents
    • 2/5 Local tour company services
    • 3/5 Route selection
  • (2/5) Mark Abzug September 28, 2023

    meh

    Florence to Rome

    great cycling, but eurotours was terrible. no orientation, routed us on some busy roads, no customer service at all. I've done 5 of these, and this group was the worst support outfit by far

    Countries included in this tour?
    Italy
    Florence to Rome
  • (2/5) David Anderson October 4, 2022

    Pretty location, ok organization

    Highlights of the Highlands: Donegal by E-bike

    In general, it was a great experience. I'd never been on a bike tour, and this was a load of fun. My wife and I plan to do more bike tours. However, if I had to choose between bike tours, I wouldn't recommend this specific one.

    Going over this bike tour's organization.

    GPS / Directions.

    A few things here to complain about.

    1. The printed directions were inconsistent between people on the tour. Some printed directions said left at an intersection, others said right. They were simply out of date, and the tour didn't re-print everything. Old printouts = old directions.

    2. The printed directions were inconsistent with the web directions. We were sent PDFs of directions. Those didn't match up with the printouts. Again, likely because they were older or newer (we couldn't figure out which). Different roads sometimes, different turns.

    3. The printed and web directions were inconsistent with the GPS tracks. This was super annoying, because we were biking along listening to the GPS directions (on the unit provided), and the GPS would say "turn here!" and the printed directions indicated we should go another few blocks.

    4. The printed / web / GPS directions were out of date for actual road conditions. In two different locations, the road was literally closed, and we had to detour around an area using Google maps. In one place, the GPS road literally had grass growing on it, and had obviously moved at least 5+ years before. These directions are *very* out of date at times.

    These direction inconsistencies didn't mean we got lost, but it did mean *daily* stops to consult our map, Google maps, GPS directions, and try to figure out where the tour intended us to go, regardless of all the inconsistencies. I'd highly suggest having offline Google maps if you're going to take the tour.

    Lodging.

    Some places were outstanding and high quality. Other places were lower quality. One place in particular stank heavily of peat smoke, with smoke literally billowing in through our windows. I don't know how often the tour company inspects the places they're sending people.

    Food.

    The tour included breakfast. It was sometimes great, mostly fine, but sometimes a bit low quality. Again, perhaps a lack of inspection on exactly what they're paying for.

    While the tour didn't provide dinner, we sometimes had trouble finding any place which was open. In one town, we got *lucky* that there was a food truck open, because otherwise every single restaurant in town was closed down. The locals all said that it made no sense that we hadn't planned on dinner, because their town didn't have restaurants open in this season. Many locations only had a single restaurant option. I think if you're going to operate a tour this late in the season, you need to scout out restaurants which will actually be open.  SHOW MORE 

    What was the date of your tour?
    September 2022
    How many tours have you completed?
    1
    Difficulty (actual vs. expected)?
    As expected
    Do you recommend this tour?
    No
    Countries included in this tour?
    Ireland
    Highlights of the Highlands
    • 3/5 Value
    • 3/5 Included meals
    • 1/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 5/5 Scenery
    • 2/5 Ease of navigation
    • 1/5 Tour documents
    • 1/5 Local tour company services
    • 2/5 Route selection
  • (2/5) shea214 November 13, 2016

    too much is too much

    Three Lakes Tour: From Geneva to Annecy

    This tour is quite lovely, but not at the level we expected. This is our 8th tour so we feel we get them by now. We like the unguided aspect, but they completely outsourced the work of actual directions to a machine. It is not an adequate substitution. The machine added at least 15 miles on the first day and was most frustrating. Please, give us actual directions AND MAPS. A silly little device is certainly helpful but should not be a substitute. And the distance and hills were definitely not Medium. This was proven out the first night by the guy who biked to the hotel (he likes extreme and he thought it was tough).

    What was the date of your tour?
    Sept2016
    How many tours have you completed?
    8
    Difficulty (actual vs. expected)?
    Somewhat harder
    Do you recommend this tour?
    No
    Countries included in this tour?
    France, Switzerland
    • BikeTours.com staff reply from Lindsay Nash November 14, 2016

      Hi! Thanks for your review. We're glad to hear that the tour was lovely despite the tour level not meeting your expectations. We're taking your review to our products team and to the local tour operator to re-assess the tour level. Thank you for sharing your experience and helping us to better advise other travelers in the future.

      -----

      I wanted to follow up once more on your review after following up with the local tour operator. They've never received complaints about the GPS before, and they did provide maps, a profile, and a large marked map in the roadbook on your tour. Also, to clarify, the client you mentioned who said it was a tough route was doing the more challenging version of the tour, not the version you went on. I'm sorry if that was confusing.

      Again, we apologize the tour level did not match your expectations, but we do state clearly in the Surface and Terrain details about the daily climbing.

      Thank you again for sharing your experience.

    • 4/5 Value
    • 4/5 Included meals
    • 4/5 Bikes + equipment
    • 4/5 Hotels or boat
    • 4/5 Scenery
    • 2/5 Ease of navigation
    • 1/5 Tour documents
    • 3/5 Local tour company services
    • 3/5 Route selection
  • (2/5) Bluenose October 1, 2018

    Alsace in September

    Alsace Wine Country

    Great time of year to do this trip as the vineyards are being harvested. The weather is perfect for cycling! Much of the trip is on dedicated cycle paths which reduces the amount of riding in traffic.
    We took the dinner package which saved us the hassle of trying to find dinner each night. A couple of the meals were terrific but most were average.

    What was the date of your tour?
    September 9, 2018
    How many tours have you completed?
    6
    Difficulty (actual vs. expected)?
    Much easier
    Do you recommend this tour?
    No
    Countries included in this tour?
    France
    Alsace Wine Country
    • 3/5 Value
    • 2/5 Included meals
    • 3/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 4/5 Scenery
    • 1/5 Ease of navigation
    • 3/5 Tour documents
    • 1/5 Local tour company services
    • 3/5 Route selection
  • (2/5) Shirley Santucci October 11, 2024

    Disappointed

    Danube Bike Path 8 Nights (Upscale Lodging)

    Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.

    What was the date of your tour?
    September 26 to October 3
    How many tours have you completed?
    three
    Difficulty (actual vs. expected)?
    Much easier
    Who is this tour suitable for?
    First-time bike tourists
    Do you recommend this tour?
    No
    Countries included in this tour?
    Austria, Germany
    Danube Bike Path
    • 2/5 Value
    • 4/5 Included meals
    • 5/5 Bikes + equipment
    • 3/5 Hotels or boat
    • 2/5 Scenery
    • 4/5 Ease of navigation
    • 4/5 Tour documents
    • 1/5 Local tour company services
    • 2/5 Route selection
  • (2/5) Chris MacMillan September 4, 2023

    Spectacular scenery, poor bike maintenance

    Dolomites to Venice Along the Old Dolomites Railway Track

    The scenery was spectacular and memorable. The hotels were good. However in the middle of the trip my bike handlebars came loose and the bike was very difficult to steer towards the hotel. Also I found the Funtastic navigation app to be unreliable.

    Countries included in this tour?
    Italy
    Dolomites to Venice
    • Photo by Chris MacMillan

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