E-Bikes Available Tour Reviews page 8
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★★★★★ Larry Cady
Great route but TERRIBLE directions
Innsbruck to Lake Garda Across the Southern Slopes of the Alps
The good things about the Euro Cycle tour were:
1. Very nice route through the Italian Tyrol
2. Generally very nice hotels.
3. Bike were adequate but so-so quality. On other tours I have had better quality bikes.The BAD thing - Directions were very poor. The main problem was there were no turn by turn directions to the hotels. This is standard on other tours. The printed directions routed you into the center of a town and then stopped. You were given the address of the hotel, but not directions on how to get there. Sometimes we were given a map of the town, but not always. We ended up using Google Maps on our phones to get the hotels. In one town (Maran), the hotel was well away from the town center and difficult to find. We spent a lot of time tracking it down.
I would not take a Euro Cycle tour again. Other tour companies you represent are fine and I intend to take more tours - but not with Euro Cycle.
- What was the date of your tour?
- May 2022
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Italy
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BikeTours.com staff reply from kirsten
We're happy to hear that you enjoyed your bicycle route for Innsbruck to Lake Garda! We appreciate your feedback on all aspects of the tour and will be sure to get in touch with our partner regarding equipment upgrades and clear directions for the future. We hope to see you traveling with us again soon!
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★★★★★ Linda Cooper
Made the most of being stuck at the dock.
Danube Delights: Biking through Four Countries
An act of nature meant that the boat never left the dock. The company made a point to provide activities and bike routes for 7 days in Vienna. Bike Tours was non existent when it came to communicating the changing conditions before the tour started.
- What was the date of your tour?
- Sept. 2024
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- Somewhat easier
- Countries included in this tour?
- Austria, Germany, Hungary, Slovakia
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BikeTours.com staff reply from Biketours team
Hi Linda, we do sincerely appreciate your willingness to make the most of an unexpected situation. Unfortunately the Danube flooding was an unprecedented and historic event which inevitably left a chaotic situation for all involved. I do apologize that Biketours team could not update you. With the dynamic situation we relied on the on board crew who had the best ability to give you the most up to date and pertinent information. I hope despite the frustrations you were able to bring home fond memories of your time in Austria.
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★★★★★ Rudy Paulich
Italian coast Adventure
Venice to Trieste and Istria
Study maps and cue sheet as early on as possible for a smooth tour.
I was unable to down load gps files as it said my device was to new.
Files and info should be updated so all can download files and pertinent info on trip.
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★★★★★ Linda Ewing
Provence Bike Trip into the Countryside
Provence by Bike and Boat
Really enjoyed the bike trip through the Provence countryside which visited several picturesque towns along the way. Our guide Alex was wonderful; she had done her homework so was able to provide us the history of what we were seeing. Plus Alex was great fun and made sure everyone was safe and comfortable while riding. Barge on-board staff was also super responsive and friendly. All the local staff was excellent!
My only criticism of the trip is the business model used by the barge company. The 'Caprice' boat itself is 'past its prime' --- old, really cramped room accommodations. We were unlucky and assigned what appeared to be the smallest double twin room that didn't even have space for the tiniest sink in the bathroom (it was installed next to my bed's pillow). In fact, all the rooms were smaller than on other barge boats I've been on. Also, the dining area was so tight you couldn't get out of your chair without your neighbor also moving. Bottomline, the company owners are squeezing too many people on the boat so they get more revenue.
- What was the date of your tour?
- July 15 - 22, 2023
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Lit Cheong Chong
Trip was cancelled
Tromso to Ersfjordbotn E-Bike Tour
My scheduled bike tour was cancelled at last minute as the tour guide had an accident. Hope he had recovered. I appreciate if you can give me my refund asap. Thank you
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BikeTours.com staff reply from jan
Apologies for the inconvenience. Your refund has been issued. We hope you come again!
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★★★★★ Larry Mark Robbins
Hotels with Charm?
Rhine Bike Path: Mainz to Cologne
As expected, the tour was beautiful, flat, and easy to follow. This is said to be the most scenic segment of the Rhine and I have no reason to doubt that. The bikes were excellent. We selected e-bikes, a first for me, that were useful since we encountered several cool days with a headwind. We chose the Charme category and travelled between seasons 2 and 3. Unfortunately, we were informed that four of the six hotels advertised were unavailable. Quote "Some of the hotels that were booked (due to availability) only offer Category A, however the highest room category was booked at all the Category A hotels. For Rüdesheim and Cologne we can offer a discount of 20,00 € per person/night." Ok, reasonable we thought and agreed. Here are how the switches worked out:
Mainz: H2 hotel: Brand new hotel, residential neighborhood but walkable to Old Town, overall nice. Room was good (clean & modern) tho not exceptional. More basic hotel than luxury hotel as Favorite Parkhotel appeared in pictures. Differential between the two hotels on Expedia for two nights is €80. No compensation offered.
Rudesheim: Central Hotel: As the name implies, central to tourist area. Room was Ok but not great. Certainly not "the highest room category was booked at all the Category A hotels" as promised. Breuer's Rüdesheim Castle, the brochure hotel, is €60 more expensive per night and pictures appear significantly more upscale. Compensated €40.
St Goar: Schlosshotel Rheinfels: This is the brochure hotel. Relais & Chateaux level hotel. Outstanding. Don't miss dinner in hotel dining room as sun sets.
Koblenz: Diehls Hotel: Located on the other side of the river from Koblenz but this was not a problem for us. Very fine hotel, received an upgraded room. Had an excellent dinner at hotel. Left the next morning from this side of the river. This was not either of the brochure hotels, but was excellent.
Bad Godesburg: Boutique Hotel Dreesen: This was the brochure hotel. Upscale as expected in a beautiful neighborhood. Restaurant Rheinzeit nearby should not be excluded.
Cologne: Hotel Eden am Dom: Top notch location next to cathedral and other tourist sites but just OK hotel. No upgraded room. At least €40 per night cheaper than the advertised Steigenberger per their own individual websites x 2 nights = €80. Given €40 compensation. Again, nothing wrong with this hotel, but not the experience advertised and not adequately compensated. Life isn't perfect but given this was mid-September, there were shortcomings.
NB: The ICE train returning from Koln to the Frankfurt airport is not the Hauptbahnhof next to the cathedral. That train leaves from the Messe/Deutz Bahnhof across the river. SHOW MORE
- Countries included in this tour?
- Germany
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★★★★★ Rin
More of an educational tour with some bike riding and swerving through too many people
Classic Frankfurt Bike Tour
A quick way to get the city center/financial district's information. I didn't know that was what we signed up for, but it filled up our morning before check in. Not a whole lot of riding, we stopped many times so our guide could give us information on the history, buildings, war and even compared Hitler to our President which was not appreciated.
- What was the date of your tour?
- May 2025
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- No
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★★★★★ MAC
Pretty Area
Alsace Wine Country
The vendor with whom you contracted has room for improvement. The documentation supplied by was inadequate. Using street names as a frame of reference in the towns we visited was the first issue. Street names are few and far between. It was not unusual to see other "green bags" (the color of the panier and handlebar bags used by this vendor) riding around in various directions looking for the same route as our group.
The two hotel rooms they booked for us in Kayserberg were not air conditioned! That day, the high was in the mid 80's and the route had multiple climbs. Riders need to be able to get their core temperature down for comfortable sleep.
Navigation out of town from the hotel and into the end town hotel was particularly poor. Luckily, We had programmed the addresses of each hotel into our contacts and relied on Siri most afternoons to find our hotel.
- What was the date of your tour?
- July 2023
- How many tours have you completed?
- 30
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- France
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★★★★★ Kelly Kimbler
Fun with friends
Holland’s Super Tulip Tour
The weather was not great so we had to roll with it. For it being a super tulip tour I thought we see more tulip farms and maybe visit one to see the inner workings of how tulips are produced and sold.
Our guide was trying hard but with a group the size of ours I’m sure that was difficult. I think it was her first time doing the super tulip tour. We missed both the flower market and the cheese market from them being closed on the days we were there. I think the cost of admission into keukenhof should have been included instead of us each having to buy ours individually online the night before. The flower parade was a nice bonus since we didn’t get to see the flower parade.
The food was good. The accommodations were basic but clean.- What was the date of your tour?
- April 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Holland
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★★★★★ Kelly Kimbler
Fun with friends
Holland’s Super Tulip Tour
The weather was not great so we had to roll with it. For it being a super tulip tour I thought we see more tulip farms and maybe visit one to see the inner workings of how tulips are produced and sold.
Our guide was trying hard but with a group the size of ours I’m sure that was difficult. I think it was her first time doing the super tulip tour. We missed both the flower market and the cheese market from them being closed on the days we were there. I think the cost of admission into keukenhof should have been included instead of us each having to buy ours individually online the night before. The flower parade was a nice bonus since we didn’t get to see the flower parade.
The food was good. The accommodations were basic but clean.- What was the date of your tour?
- April 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Holland
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★★★★★ Karen and Martin Keller
All bike tours are not equal
Vienna to Budapest (Classic)
We are experienced bike tourists and have used several bike tour companies as well as planning our own tours. For this tour in particular: Accommodations were all very nice. The luggage transfers were timely and efficient and Roman, the driver, was great. The GPS worked well. The bikes were average and in good repair. A suggestion would be to have various saddle options. Overall the items and logistics of the bike tour co operator were in control of were very good. Specific to our experience, the actual mileages were different than initial itinerary causing final day plans in Budapest to be foiled. In our opinion, this stretch of the Danube radweg is not as scenic as the Passau to Vienna section. To no one’s fault, our specific tour was plagued by extreme heat and 3 days of solid torrential rain, which made this a less than ideal experience. Tour operator came through to try to assist us with alternative transportation options, which we appreciate.
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★★★★★ Richard 69
A nice ride
Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
This is our eighth time cycling in Europe so we are experienced cyclers. This is the first and only time we had any problems. When we arrived in Strassbourg in the evening and checked our bikes we noticed right off that one of the bikes had a problem. We called Eurobike the next morning to resolve the issue and we were underwhelmed by their response. After several phone calls and two and a half hours taken out of the day we planned to spend sightseeing in Strassbourg I finally demanded that they bring us another bike which they reluctantly agreed to do. If we had not taken an extra day in Strassbourg there would have been no way for us to complete the first leg of our tour. So there was that.
We have always chosen the B level hotels and have always been more than satisfied. This tour the hotels were hit and miss. The Hotel Ibis in Heidelberg gave us a room that was literally the size of a closet nd it was more than a mile walk to get to the historic old town. The hotel Asgard in Worms was also a long way from the city center. I will say that all the hotels served a good breakfast.
The bikes were the typical rental bikes that we always get so they are a little heavy and slow so no surprises there. But we found the road surfaces to be very rough in many places which made for very slow travel and we found ourselves reaching our destinations much later than we planned.
We cycled through forests and lots of farmland which was fine but we really did not cycle along the Rhine as much as we would have liked. The scenery was pleasant enough but not nearly as spectacular as other tours we’ve taken.
The printed directions are always confusing and at times our route was not as well marked as we would have liked so there was a lot of stopping to check our phones. We found the app that we downloaded to be very helpful.
It’s always fun and exciting to be cycling in Europe and we did enjoy ourselves and had many fine meals along the way. Unfortunately this ride did not compare favorably with the other seven tours we’ve taken.
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★★★★★ Canada
A bit of a disappointment
Lake Constance Bicycle Path
We booked the high end tour and in general were very pleased. Most of the hotels were lovely and located conveniently to the bike path. One exception was the Marina hotel we were sent to. We passed by beautiful villages but instead of staying in these lovely locations, we were sent to a marina where there no amenities nearby. We explored through the nearby campsite and located a restaurant much more reasonably priced than the marina hotel restaurant. When we had asked at the hotel about nearby restaurants, the hotel said there were no others nearby. It was also very noisy as they were working on the boats. Also we were disappointed with how little you actually got to bike along the lake. Being as this is a huge vacation area most of the lakefront had homes on them. So we were sharing the road much more than expected with often little or no views of the lake.
The bike tour company was great and the bikes were of a good quality (though with the bumpy terrain shocks would have been appreciated).A lovely touch was the beautiful room at the Hotel Halm in Constance where there was a bottle of wine waiting and a lovely corner room.
- How many tours have you completed?
- Three
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany, Switzerland
-
BikeTours.com staff reply from Lindsay Nash
Hi Kim! Thanks for your review, and we're glad to hear you were very pleased over all. We certainly appreciate your repeat business. We're sorry to hear about your disappointment with the route and the overnight locations, and we've passed along your feedback to the tour operator. This is one of our most popular tours so hotel availability can dictate those overnight locations. We're glad to hear about the bottle of wine, though. That can certainly help the experience!
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★★★★★ Kitty Brodie
Not quite what we expected
Vienna to Budapest 5-nights (Active)
We booked a self-guided 5-day tour from Vienna to Budapest.
There were a few things that did not sit well with us on the organizational front.
The tour itself was great once we got started and the cities/hotels en route were great.
The bike service was great... we had a mechanical issue on Day 1 of riding, and the bike was replaced the next morning.Organizationally:
Confirmation of tour was delayed until the 1 day before the original day of departure.
When I tried to cancel because we wanted to book something that was confirmed, I was told this was not possible.
That seemed unfair, when the tour operator has the right to cancel, but not the client.The initial orientation meeting on "Day 1" in Vienna did not happen until "Day 2".
Nothing at all was arranged for "Day 1" other than the hotel in Vienna.The 5 day tour turned out to be 5 nights, with the 1st night in Vienna, where we already were staying.
So not 5 nights on the road, but 5 nights in hotels. Starting on the morning of "Day 2" makes the tour really only a 4 day tour in my opinion.The bikes that were brought to us on the morning of "Day 2" were not the right bikes that we had ordered.
Pick up time for our bags from the hotel was not mentioned in the orientation meeting.
Consequently, we missed the pickup time on the first hotel and had to pay for a taxi to bring the bags to the next hotel.
This again seemed unfair.- What was the date of your tour?
- May 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens, Families with young kids
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Hungary, Slovakia
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★★★★★ Karen Metsos
Not the Best
Andalusia: Southern Spain
This was our third bike tour and to be honest we were disappointed in general. While the hotel accomodations and the towns that you slept in were great and places I would visit again, but the overall biking experience was a different story. The bike journey each day was mostly about trying to get to the next town. The experience along the way in terms of where you cycled and the towns you went through was a let down. For example having done the Passau to Vienna cycle a few years back the lunch stops and places to take breaks were amazing, charming, convenient and scenic. This trip didn't offer any of that. The lunch locations were simply a place to rest and keep going. The tour operator in the self guided books didn't offer any recommendations of where to stop for lunch or breaks compared to the previous 2 tours we did (Passau to Vienna and Puglia). On the previous two tours these types of tips and recommendations added extreme value to our trip.
A couple of tips... if you do decide to do this cycle definitely spend the extra 30 euros for the GPS as it will vastly improve the navigation experience as bikes aren't set up to display the guide book and if the tour operator is reading this, having an upgraded room option would be a good idea as the hotels were great as well as the towns. On a couple of the locations we paid extra for an upgraded room upon checkin and it made a difference!- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Spain
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★★★★★ Karen5
Hungary countryside
Vienna to Budapest (Classic)
Fortunately I always have fun. If the group had not taken lunch from breakfast buffet we would have been without food until lunch. Route directions could have bern clearer.
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★★★★★ Linda Farnworth
Not impressed with Ave
Prague to Vienna via Cesky Krumlov
The bikes were not good. One day the range of ebike battery barely made it, my chain came off twice, seat kept slipping down, other equipment not great, and worst of all the seats were TERRIBLE.
The ride was nice though with good scenery and a challenging ride.- What was the date of your tour?
- May 18, 2024
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Czech Republic
-
★★★★★ Pedals
Great and not so great
Tauern Bike Path (Krimml-Passau)
Having just come off 2 weeks biking in France we had something to compare this trip with.
The first 3 days or so were magic - lovely views, fantastic track surface and finally cool weather. The accommodation was great,especially after we were upgraded twice, and can be recommended.The bike gear was top class but my bike however was not. Euro Velo bike hires have to realise that the standard puffy commuter seat they supply are not comfortable for guys used to proper bike seats - enough said. Also on the second day when I went to use the smallest front chain ring it turned out that 2 of the mounting bolts were missing and it got wrecked so one third of my gears were gone. Managed to get this repaired after a couple of days but wasn't really satisfactory. This should not happen!
The directions and maps hardly ever match up completely on these type of trips but we were certainly not happy to discover at the end of a long hot day that the instructions for the approach to Salzberg were in fact for someone coming from completely the opposite direction - a victim of cut and past to be sure, as was the odd paragraph still in Austrian, but this should have been edited properly. A shame as the general standard of the material presentation was of a high quality.
Be aware if you want to do this trip that the last few days are along the stop bank beside the river and are boring - very little in the way of scenery and culture. Next time we will detour inland.
Sorry but overall a 3 star effort.
Warning - in case you may be considering a taxi ride from Innsbruck to Krimml to start your trip make sure that the driver is legitimate. Ours was a temporary fill in, had not driven out of town for 4 years and was a thoroughly unsafe driver. Much too fast and I suspect maybe on something. He almost ran off the road a number of times and clipped the inside kerb a couple of times . Haven't been so scared in our lives as passengers apart from jeep trips in Nepal and Pakistan. This should not happen in a first world country and if it had been practical solution we would have got out and walked!!
- What was the date of your tour?
- mid July 2017
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Austria, Germany
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BikeTours.com staff reply from Jim Johnson
We asked Hubert Simader of Radreisefreunde, manager of the tour operator, to respond:
I´m sorry to read that these clients had a technical problem with the gears. I guess there was a problem during the transfer of the bikes on our trailer; otherwise, I have no explanation. We normally have excellent feedback concerning our rental bikes (including the saddles we use). Unfortunately, you didn´t contact us during their trip - otherwise, we would have managed to solve the problem immediately (e.g. change the bike or fix it locally). I´m very sorry for that.
We normally update our tour descriptions at the end of each tour season, but my colleagues who are doing the travel documents will check the description for the hotel in Salzburg immediately. So far we haven´t heard from wrong directions.
Relative to the scenery, the first part from Krimml to Salzburg has an outstanding panorama with fantastic views. The landscape after Salzburg changes, but I would not rate it as boring - it´s just different. And you still have some highlights along the way to Passau (e.g. the world's longest castle in Burghausen and the beautiful Baroque towns Obernberg and Schärding. For those who want to have the amazing views from the mountains all along their way, we have a tour that is entirely in the Alps. But as we know: Tastes are different.
Besides these issues, I hope you enjoyed your cycle trip. Thanks for the constructive feedback, which allows us to improve quality for future clients.
(Relative to the taxi transfers, we want to point out to other clients that we didn´t arrange a transfer for these clients - they booked it on own. Of course, all our drivers have long experience and safety is one of our most important points.)
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★★★★★ Osmo S
Beautiful Garda landscapes, but some discomforts
Lake Garda (Based in One Hotel)
Having had many tours with daily changing hotels, I liked this time this one based on one hotel. The daily tours were mostly beautiful landscapes, and also some very attractive human creations, especially Verona. Some problems still: the quality of bike lanes varied from very well made and clearly marked to muddy dirt roads and at some places within hard traffic. On the first day there was a mess on returning from Riva del Garda, most of the group missing the boat because of problems with bike transportation.
The EuroBike app was really good and showed clearly the way and its quick turns.- Countries included in this tour?
- Italy
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★★★★★ Ana outsubo
Needs improvement
Tuscany and Umbria: Cycling in the Heart of Italy
They need to improve. We were three... but we only had 1 map, I had to ask for at least one more.... the full package like odometer.... bike tray to put the map... direction booklet... they did not have it all, although we paid 3 packages. They forgot our greeting meeting. Good points: they tried to provide everything we had asked... they were helpful. But definitely they were overwhelmed with the amount of tours and needed help.
- What was the date of your tour?
- July 4 th- 11
- How many tours have you completed?
- 5
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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