Bike Tour Reviews page 176
- Albania
- Argentina
- Australia
- Austria
- Belgium
- Bosnia and H…
- Brazil
- Bulgaria
- Cambodia
- Croatia
- Czech Republic
- Denmark
- England
- Estonia
- France
- Germany
- Greece
- Holland
- Hungary
- Ireland
- Italy
- Jamaica
- Latvia
- Lithuania
- Luxembourg
- Malta
- Mexico
- Montenegro
- Morocco
- New Zealand
- Norway
- Poland
- Portugal
- Romania
- Scotland
- Serbia
- Singapore
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- Thailand
- Turkey
- United States
- Vietnam
-
★★★★★ Jim Brewer
Mainz to Cologne
Rhine Bike Path: Mainz to Cologne
The Rhine Valley was beautiful. The hybird bikes were very good. Maps and directions for the tour were very poor at best. Extremely difficult to find Hotels and the key sights mentioned by the tour. We experienced extremely high temperatures but had A/C most nights. The night without A/C resulted in very little sleep and NO biking the next day. The night that they shut off the A/C in the middle of the night resulted into a lot of lost sleep. Bottom line even with average high temperatures you need A/C every night and all night long.
Others on the same tour with the same maps etc also had difficulties finding the Hotels each evening.- What was the date of your tour?
- 22 Jul 18--28 Jul 18
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
-
★★★★★ Mark Abzug
meh
Florence to Rome
great cycling, but eurotours was terrible. no orientation, routed us on some busy roads, no customer service at all. I've done 5 of these, and this group was the worst support outfit by far
- Countries included in this tour?
- Italy
-
★★★★★ David Anderson
Pretty location, ok organization
Highlights of the Highlands: Donegal by E-bike
In general, it was a great experience. I'd never been on a bike tour, and this was a load of fun. My wife and I plan to do more bike tours. However, if I had to choose between bike tours, I wouldn't recommend this specific one.
Going over this bike tour's organization.
GPS / Directions.
A few things here to complain about.
1. The printed directions were inconsistent between people on the tour. Some printed directions said left at an intersection, others said right. They were simply out of date, and the tour didn't re-print everything. Old printouts = old directions.
2. The printed directions were inconsistent with the web directions. We were sent PDFs of directions. Those didn't match up with the printouts. Again, likely because they were older or newer (we couldn't figure out which). Different roads sometimes, different turns.
3. The printed and web directions were inconsistent with the GPS tracks. This was super annoying, because we were biking along listening to the GPS directions (on the unit provided), and the GPS would say "turn here!" and the printed directions indicated we should go another few blocks.
4. The printed / web / GPS directions were out of date for actual road conditions. In two different locations, the road was literally closed, and we had to detour around an area using Google maps. In one place, the GPS road literally had grass growing on it, and had obviously moved at least 5+ years before. These directions are *very* out of date at times.
These direction inconsistencies didn't mean we got lost, but it did mean *daily* stops to consult our map, Google maps, GPS directions, and try to figure out where the tour intended us to go, regardless of all the inconsistencies. I'd highly suggest having offline Google maps if you're going to take the tour.
Lodging.
Some places were outstanding and high quality. Other places were lower quality. One place in particular stank heavily of peat smoke, with smoke literally billowing in through our windows. I don't know how often the tour company inspects the places they're sending people.
Food.
The tour included breakfast. It was sometimes great, mostly fine, but sometimes a bit low quality. Again, perhaps a lack of inspection on exactly what they're paying for.
While the tour didn't provide dinner, we sometimes had trouble finding any place which was open. In one town, we got *lucky* that there was a food truck open, because otherwise every single restaurant in town was closed down. The locals all said that it made no sense that we hadn't planned on dinner, because their town didn't have restaurants open in this season. Many locations only had a single restaurant option. I think if you're going to operate a tour this late in the season, you need to scout out restaurants which will actually be open. SHOW MORE
Bikes.
The bikes on average worked fine. Few specific issues.
1. The batteries were inconsistent power. Both in size (different models) and in age we suspect (as the power ran down more quickly). We absolutely used full power rarely, and most often had it at 1 or 2 out of 4 power. Still, on the longer days, we ran quite low on power. We had a battery die once, which was annoying. Thankfully we had young people on our tour who were able to power their way the last distance without a battery. For the distances available, I think the bike batteries are inadequate for anyone who isn't in good shape. When the tour operator was asked about this before the tour started, he insisted that the batteries "never" run out. Can't be true, we heard from other people on the tour that they also ran out of batteries.
2. We had a bike which repeatedly had the chain fall off. Looking at the chain, it was *covered* in grease. Looked like it hadn't been cleaned in years / forever. Thankfully we could put the chain back on ourselves, but if we were older / less competent with a bike, this would have been an issue.
General interactions.
In general, the tour operator was nice, but didn't seem overly concerned with the feedback we provided him.
1. "The GPS tracks are out of date." - "Well yeah that happens."
2. "There were no restaurants available." - "Yeah, it's late in the season"
3. "The bike kept losing the chain." - "Yup, bikes do that sometimes."
In general, we didn't feel like our concerns were being heard.
Again, overall it was a fun place to go, and we liked bike touring in general. The operator just could have done better.
SHOW LESS- What was the date of your tour?
- September 2022
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Ireland
-
★★★★★ shea214
too much is too much
Three Lakes Tour: From Geneva to Annecy
This tour is quite lovely, but not at the level we expected. This is our 8th tour so we feel we get them by now. We like the unguided aspect, but they completely outsourced the work of actual directions to a machine. It is not an adequate substitution. The machine added at least 15 miles on the first day and was most frustrating. Please, give us actual directions AND MAPS. A silly little device is certainly helpful but should not be a substitute. And the distance and hills were definitely not Medium. This was proven out the first night by the guy who biked to the hotel (he likes extreme and he thought it was tough).
- What was the date of your tour?
- Sept2016
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- France, Switzerland
-
★★★★★ Bluenose
Alsace in September
Alsace Wine Country
Great time of year to do this trip as the vineyards are being harvested. The weather is perfect for cycling! Much of the trip is on dedicated cycle paths which reduces the amount of riding in traffic.
We took the dinner package which saved us the hassle of trying to find dinner each night. A couple of the meals were terrific but most were average.- What was the date of your tour?
- September 9, 2018
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Much easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
-
★★★★★ Shirley Santucci
Disappointed
Danube Bike Path 8 Nights (Upscale Lodging)
Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.
-
★★★★★ Chris MacMillan
Spectacular scenery, poor bike maintenance
Dolomites to Venice Along the Old Dolomites Railway Track
The scenery was spectacular and memorable. The hotels were good. However in the middle of the trip my bike handlebars came loose and the bike was very difficult to steer towards the hotel. Also I found the Funtastic navigation app to be unreliable.
- Countries included in this tour?
- Italy
-
★★★★★ diane g
Salzburg to Salzburg has fantastic scenery but directions provided are unbelievably poorly developed
Tauern Bike Path (Salzburg-Salzburg)
Salzburg to Salzburg over 6 days is higher than a level 2. The terrain is hilly. I do not recommend this self guided tour because the german-speaking outfits they contract with provide totally inadequate self-guiding instructions. They do not know what a cue sheet is. They do not provide any directions as to north, south, east, west; they do not provide any street names. AND, the directions in English are very obviously translated very poorly from the German. In addition, there is no way to find your hotel once off the bike path. You have to depend upon good route finding skills for this hotel finding as well as the entire trip. We had this same experience with bike tours.com 7 years ago and thought they might have gotten better at directions. We gave bike tours feedback at that time, and our friends gave feedback on their german-speaking directions on their self-guided tour, and nothing changed. Hence I am writing this review without making a customer complaint becaue I do not believe bike tours will fix this problem. AND, THIS TOUR REQUIRES ONE TO CONSULT 3 SETS OF INSTRUCTIONS THROUGHOUT THE TRIP. 2 sets of friends had exactly the same experience. 2 stars are for getting our luggage to each hotel before we arrived; and the hotels were gracious and accommodating.
- What was the date of your tour?
- September 2016
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria
-
★★★★★ ontherun
Great country to visit but maybe not with BikeBoatTours
Amsterdam – Bruges by Bike and Boat – Fluvius (and reverse)
We certainly enjoyed the country and the flat bike trails (lol!) but the company that provided our tour was mediocre at best. They had no concern for safety - did not require helmets, nor did the guides wear them. The bikes had no water bottle holder and the lights on the bikes did not work. Also, after strongly encouraging us to download Ride with GPS, they sent us the daily route but then: did NOT have holders on the bikes to put our phone on and it's illegal there to ride with a phone in your hand! Also, they did not follow the routes as stated in the Ride with GPS so the app was constantly beeping that we were off track and was, essentially useless. The guides seemed to be suffering from burnout. They were nice but did not offer any information unless asked and were extremely disorganized throughout the trip. The food on the boat was adequate but repetitive - same breakfast every day and we had to make our own lunch from the same food every day....unless it ran out and then we were stuck with prosciutto and bread that day. The boat itself was nice and the cabins were nice. Cleaning was not done during the trip unless asked.
-
★★★★★ Rebecca Norman
Was lovely. Nice country.
Holland’s Super Tulip Tour
Boat, Food, Captain, Chef, First Mate… Wonderful…. Now the tour guide.. hum not so much… First my bike was not the right size for me!! Way to tall!! First day I did ask for some help on getting a safer bike.. Did change but still to tall. I didn’t ride many days not feeling safe!! One’s feet should not be 6 inches off the pavement. I would hop loft to stop. I did fall twice. She didn’t know the route. Turned around afew times.. Always a problem finding a toilet to stop at… Would I go on another tour? Up in the air. Can’t say I would.
- What was the date of your tour?
- April 29
- How many tours have you completed?
- First
- Do you recommend this tour?
- No
- Countries included in this tour?
- Holland
-
BikeTours.com staff reply from Jan
Rebecca,
We truly appreciate your honest feedback and sincerely apologize for the issues you experienced with your bike and the guidance during your tour. We are committed to enhancing our services for a more comfortable and safe adventure, and we'll take your comments into consideration for future improvements. We hope that despite these challenges, we'll have the opportunity to welcome you back on another tour and provide a better experience.
Jan
-
★★★★★ John Parsons
Can't recommend it
Aare Cycle Route: Along the Jura, Aare, and Rhine Rivers
Food organization poor. Rhine River portion very industrial
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Switzerland
-
BikeTours.com staff reply from Lindsay Nash
Hi John, thanks very much for your review. We're sorry to hear this trip did not meet expectations. Since this is a self-guided tour, only breakfast is provided. The rest of the meals are on your own, as is typical with self-guided tours. We're glad to see, though, the higher ratings for the local tour company services and bikes/equipment. Thanks again for your feedback.
-
★★★★★ kirbymom
Great Effort but we were frequently lost
A Taste of Italy: Emilia-Romagna
We had titanium bikes and a very intro. Unfortunately we were lost so often that instead of enjoying time at q location, we were biking around asking locals and using our compass. I think Bike Tour tried too hard to use route with less traffic or a bicycle trail. This made it very hard to get in and out of cities. We had both a bike gps with the routes inputted and the written instructions. Just give us the most direct route out of the cities.
The hotels were nice and mostly well located. Sometimes they weren't well located like the one on the farm. We very much enjoyed the cooking class, the visit to the balsamic vinegar producer, and the gelato machine making -- that ws great. Also the dinners and breakfasts were very good to excellent.
I would recommend this tour IF the routes were adjusted and the visit to the farm was eliminated- What was the date of your tour?
- 10-4-16
- How many tours have you completed?
- thousands of miles w/o guides
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
-
★★★★★ pmcmanamon
Tour instructions were outdated, and hard to follow
Strasbourg to Mainz: Imperial Cities and Charming Landscapes Along the Rhine
The cities we visited were great, and so were the hotels. I was warm, so air conditions would have been nice, but not a big deal. The tour instructions consisted of a generic book with instructions, and a generic set of maps. The maps were not that detailed. When the maps disagreed with the instructions the maps were right. The signage along the routes changed since they made the instructions . We were told to look for a large E along European bike paths, but it appears to have been replaced by a circle with 15 inside it, i guess for the # of countries in the EU. The bikes were great. The luggage was always delivered on time. I downloaded a Eurobike app to help with the directions, but it did not work well. In order to update my positions I had to quit the app, and restart it. The Biketours people did suggest a new app, RidewithGPS, that worked much better. Because they did not have cues the pass could not tell me ahead of a turn, but it did tell me if we go off course.
I think the local tour company, Eurobike, needs to update their instructions. I also would appreciate if they made unique instructions for each tour. The instructions start and end at a city center. When we got close I would use google maps to find the hotel directly, rather than going to the city center and then to the hotel. My ideal would be a unique set of instructions for a tour, with small maps above or below each instruction. We have had that with other tours, but different providers. On this tour I could not mount my instructions and maps so I could see both while riding, I picked the instructions. In some cases they recommend stopping at a certain place for lunch, but you cannot see if from the tour route, and there is no map to locate it.
-
★★★★★ bonnie100
So So Vacation
Bruges to Paris by Bike and Boat (and reverse)
Good bike trip if you like a slow pace. Lots of time wasted at not very interesting sites. Had to "kill" time in order not to get to the barges anchoring site before the barge got there which was usually between 4-6 PM. The barge itself was fair. But some of the scenery in Belgium and France was beautiful making the trip tolerable. Food was average. Bikes were very good.
-
★★★★★ quin101
Beautiful area but hectic pace
Baltic Capitals: Historic Cities of Vilnius, Riga and Tallinn
We did experience the Baltic Countries and we went to places we never would have seen. But, there are issues about the tour, that others should be aware of, the cycling was much faster then we thought, often cycling on roads, busy roads,it was not a relaxed pace, one guide for 15 riders, people often got lost/left behind. We never arrived to the hotel until at least 8pm No free time, no time to shop, take pictures. We feel the guide was unorganized, no care for the slower riders. When we booked this tour it was rated as a 1 in difficulty. This is too low for the terrain and pace that we encountered.
That said we are still glad we did the tour as we did see beautiful and interesting places. I hope the company makes some changes to the tour to make it more enjoyable to all.
-
★★★★★ frank vaughan
More of a boat trip than a bike trip
Danube Discovery: Bike and Boat through Enchanting Capitals
We have been on 4 boat and bike tours. This was not a favorite. The boat company charges additional fees for anything- $15 daily fee for internet, $3.50 for a bottle of water, and $5+ for alcohol. They cover a long distance on the boat, so you do not have much time to ride the bike. When you do, it is a stringent timeline- off the ship at 9 am and meet the boat at 2:30 or you will miss the boat. It does not give you much time to look around. They have strictly enforced assigned seating at breakfast and dinner so it minimizes the chances of meeting other people. The guide was not very nice and did not ride the trails. They were covered in places with 4-6 inches of mud from the recent flooding and many were unrideable. Then the guide got mad when we returned to the boat covered in mud. The extra tours they sell were expensive and ok, but the guide on the Vienna tour left 2 of our group behind so they had to find their way back. The maps provided were ok, but somewhat confusing, and the briefing by the guide was rushed and not helpful. It's a German boat with German food and lots of retired Germans. There is nothing wrong with that, but many of them did not go on the rides described but just used the trip as a cheap river trip with some side rides.
-
★★★★★ Francisco Averhoff
beautiful countryside
Cycling Paradise of Provence - to and from Avignon
the hotels were very nice (we upgraded) and the bike riding was very doable and the countryside was beautiful. we have done 5 self guided bike tours through biketours.com and have been very satisfied, however for this trip the actual travel agency in France (Walk Inn) was unsatisfactory: 1. they did not meet with us and did not go over the routes; 2.did not meet with us to go over the bike equipment; 3. we had trouble with the GPS system on our phones and they provided no assistance; 4. the written maps/routes did not match the routes on the GPS (once we were able to get it on our phone); 5. the GPS routes that we finally downloaded were often for the trip going in the opposite direction which made the navigation more challenging; 6. Finally, the hotel transfers and bike provider were subcontracted by Walk Inn making coordination difficult and furthermore, Walk Inn did not answer our calls using the phone number provider for emergency contact. Overall because of the in country travel agency , Walk Inn, this trip was only fair and could have been excellent.
- Countries included in this tour?
- France
-
★★★★★ Debra Miller
A Bit Disappointing
Danube Bike Path 7 Nights (Classic)
Cycling along a paved path along the Danube was relaxing for our group of four. Day three was truly beautiful with cobblestone roads and colorful houses in the villages. Wish we had gone earlier in the year as many restaurants and shops were closed for the season.
-
-
★★★★★ GregR
Too much highway biking
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
-
★★★★★ Collette
Lecce Loop of the Trip is Beautiful
Apulia and Basilicata: Alberobello to Lecce
The segment of this trip within the Puglia region provided stunning views almost all day long of the Adriatic and Ionian Seas. We took frequent advantage of public beaches, stopping for a swim along the way, and the towns were charming, making it easy to linger over an espresso and seaside lunch, or tour on foot once we were settled into our hotel for the night. Our E-bikes made us happy as this Puglia section of the route is quite hilly. The hotels were excellent to good, and the GPS mapping on our phones made it super easy to stay on track or find the route after we had chosen to deviate from it. This portion of the trip was a delight.
The first third of this bike trip includes the the route from Matera to Alberobello and Ostuni. A previous reviewer had mentioned, "an inordinate amount of garbage," on this section. I cannot stress enough how the garbage surpasses the word "inordinate." Hundreds of thousands of water bottles, household trash, appliances, used diapers and debris of all sorts litters the first three days of this trip, like riding through an open landfill.
This section of the Basilicata route has long been abandoned for repair. We had to turn off the "emergency SOS" app on our phones - the one that calls your emergency contact using severe shaking of your phone - due to the broken concrete and tar on these roads as our phones kept sending SOS pings out to family members in the US. Where I live, I often have to ride on gravel roads and those seemed like a dream compared to these first 3 days of road conditions. The Lecce portion of this trip was great but I cannot recommend this trip if it includes the first section. Bike Tours is wonderful, this was our second trip with them and we plan more, but I will heed reviews, which is why I'm offering this one.- What was the date of your tour?
- Sept 26 - Oct 1, 2021
- How many tours have you completed?
- two
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
Email
Mailing Address
Office Hours