Bike Tour Reviews page 181
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★★★★★ Ricardo Hein
Nice biking vacation
Danube Cycle Path Passau – Budapest
The Danube is beautiful and the Austrian portion is beautiful. After Vienna it turns flat and less developed. The opportunity to share with people is limited by the places to stay, I didn't like to stay away from the towns in isolated guest houses, when guest homes were available in small towns.
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★★★★★ Two Michiganders
Lost in Translation
Venice to Trieste and Istria
This was our fourth tour with Bike Tours and the first with an Italian outfitter. Maybe that's where the trouble started.
We're not novices to this kind of travel and expect to spend some time lost and wandering--that's okay--to some extent. The directions for this trip were oddly and sometimes poorly translated, and there were occasions that though we'd asked for the English version, the notes were in German. The sticker signage was missing and incorrect at several critical junctures--crossing into Croatia from Slovenia, for instance. I know we weren't the only people who missed it--others at the hotel mentioned the same confusion.
I think that this part of Italy isn't quite as used to cycling (fewer cycle paths) and there were long stretches where we were riding with heavy traffic on 50-70k speed roads. The last day was very hilly (we were aware of this) and included some long slogs through unmarked Croatian campgrounds/resorts which were not mentioned in the directions. Despite the directions, knowing that you needed to be near the sea for most of the trip was helpful.
Navigation being my only caution, this was a lovely and fun trip. The towns and sites along the way were quaint and it was relaxing when we were off the main roads. I appreciated the towns we stayed in, Sagittaria Concordia, Trieste and Piran were especially memorable for the sites and ambiance of each place. The ruins in Aguilia were amazing. The hotels were all excellent, breakfasts hearty and our bags were moved as promised.
I'd recommend this to someone, but with caution regarding navigation.- How many tours have you completed?
- Four
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Croatia, Italy, Slovenia
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BikeTours.com staff reply from Richie
Hi!
Thank you for bringing the issues with tour documents and signage to our attention. I was on a tour with this operator in August and did not have these issues. However, I was on a different tour.
Part of the tour I was on overlapped with this tour in Trieste. There is quite a bit of traffic getting in and out of Trieste and that is worth being aware of.
I have passed your comments about the tour documents and signage on to the tour operator. It is important that they are aware of the sticker situation so that they can go through the route and fix the stickers where they are missing or incorrect. It is also important that they are aware of the translation issues with the documents themselves. I do know that they go over their documents and make improvements every off season. This information will be useful to them as they are going through this process.
Thank you again for taking the time to provide feedback (and the beautiful photos!)! We are looking forward to helping you arrange your next trip.
—Richie
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★★★★★ Ronb
Good value for money way to see the Baltic countries with great guide.
Baltic Capitals: Historic Cities of Vilnius, Riga and Tallinn
Our guide Romas was excellent. Lots of stories about where we visited. Most hotels very good with useful location. Easy riding. Bus always available if somebody wanted to rest. Great way to see Lithuania, Latvia and Estonia. Riga hotel not up to the standard of the others though it had perfect location.
- What was the date of your tour?
- 27th Aug 2017
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists, Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Estonia, Latvia, Lithuania
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★★★★★ Ronald Rettig-Zucchi
Super tulip
Holland’s Super Tulip Tour
A bit like giligan’s island. It was staffed by excellent people but the boat was substandard. It seems the boat was rented by the outfitters on April 1 but not really checked out for fitness. They did a cruise on April 6 during which plumbing problems developed which they did not completely fix before starting pour cruise on April 15. The problem continued and we had to spend a night in a hotel. A very nice hotel provided by the outfitters. In all it was okay but still avoidable.
- What was the date of your tour?
- April 2023
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- Holland
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★★★★★ Bob Sterndale
Beautiful trip but problems
Tauern Bike Path (Krimml-Passau)
The scenery was breathtaking, the bike paths mostly fine but with seriously difficult and dangerous exceptions, the hotels very pleasant and the e-bikes fine with one exception.
The trip started on the wrong foot at the first hotel: Hotel Krimml Fälle. We were assigned a room with no heat (as were others) on a cold day. After two hours of lame diversions and excuses, while we sat in the lobby to keep warm, we were given a heated room. In all other respects the hotel and restaurant were fine.
Getting to Krimml is a bit confusing. OBB will sell you a train ticket (from Salzburg for us) all the way to Krimml. The trip involves a narrow-gauge train from Sell am See to Mittersill hbf (end of line) and a bus trip from Mittersill to Krimml. There is a bus stop in the middle of Krimml village, steps from our hotel.
The first day of biking were delightful. The hotel in Sell am See was beyond our expectations.
The second day of biking started well but we encountered a long section of closed trail. We were in a narrow valley with little development. The only parallel path was a shoulder-less two-lane highway with plenty of high-speed traffic, not an acceptable bike route. Trees and brush had been trimmed along the nice paved bike path recently. All the slash had been left on the path, for 2 or 3 days from its appearance. We picked our way through the mess for maybe a couple kilometers. Then we came to a section with blown down trees obstructing the path, another ½ to 1 Km. Getting through this required some bushwhacking with the heavy e-bikes. Not fun.
Day three of biking was fine until we came to a flooded underpass on the outskirts of Salzburg. We needed to cross the A1 highway to get to Salzburg. A bad storm a few days before had caused numerous problems across Austria. We did find an alternate route but advance knowledge would have saved us a few Km of pedaling.
Day 4, however, brought us to highway biking. As we approached the village of St. Radegund we were directed onto a busy, shoulder-less two-lane road for a steep ascent of a kilometer or more. It was a strenuous ride even with the e-bikes. Your web sites offers this description of the tour:
“The tour route is mainly on dedicated bicycle paths (about 80% of the time). The remainder of the tour is on quiet roads and dirt or gravel roads. This tour is suitable for families with children.”
This stretch alone disqualifies the tour as a family-safe route. The experience continues:
A short distance beyond the scary hill climb is a 5.2 Km stretch of riding on the same road. The tour map shows this section as a bike path on the side of the road pavement. The “bike path” in this area is about 18” wide, separated from the high-speed traffic by a 4” wide white stripe. Narrative direction for this day’s route were not helpful, signage was poor, the “pink” house referred to is now yellow.
The unpleasant day was capped by a steep climb to the hotel in Burghausen. Pushing a heavy e-bike up a hill doesn’t work! You need to pedal it up so that it assists with its own heavy weight.
Day 5 brought us to Bad Fussing. This day was mostly uneventful. Directions to the hotel in Bad Fussing were vague, calling for riding 4 Km on a busy road with no shoulder. Instead, we found a bike path at the German side of the bridge that led right in to downtown Bad Fussing. The directions should include this route. Plan your day to allow an hour or two at one of the baths, you will be glad you did!
Day 6 was uneventful, mainly along the Inn River to Passau.
One e-bike problem: the rear disc brake on one of the 4 bikes was useless, apparently the brake pads were worn away (bikes had coaster brakes too). In all other respects bikes were fine. Battery capacity was generous. I think the lowest reserve at the end of any day for any of us was 50%.
An otherwise delightful trip was marred by surprise bike path closures and stretches of unsafe highway biking. This is not for children. The scenery was awe inspiring. Hotels were good to excellent. E-bikes were good except for one problem that didn’t spoil the trip.
We would have wished for more current information on bike path conditions from the local partner. We provided reports to them of closed paths as we encountered them.
Your tour description misrepresents the conditions of the route. We would not have booked the trip if had been accurately described. SHOW MORE- What was the date of your tour?
- Sept 16, 2024
- How many tours have you completed?
- about ten
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany
-
BikeTours.com staff reply from jan
Thank you for your business and detailed feedback. Unfortunately the storm that hit your area during your vacation impacted 1000s of folks which resulted in the on the ground teams being totally overwhelmed. Unfortunately we cannot control mother nature. That said, thank you for traveling with us and we hope to see you again!
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★★★★★ Russ Deuell
Trip of a lifetime that the guide fell short on!
Holland’s Super Tulip Tour
Biking through Holland was an amazing adventure. Having an E-Bike made it much more relaxing since you could always turn on the power assist if needed, which we didn't need. THere were many great biking trails that were very relaxing to ride on and see the great scenery of Holland.
The boat, captain, chef and serving assistant made the trip very enjoyable.
The guide, well it seemed like it was the first time Annette did this trip. She easily got lost 3-4 times a day. She would ask for input on what we wanted and then ignore the input if it didn't match what she had planned for the day. Several times she ignored the bike crossing lights and almost got riders that were following hit. This made the rides very stressful. The group also asked to bike faster so we could spend more time at some of the sights. She insisted this was not possible but managed to do exactly that on the last day when weather was going to be an issue later in the afternoon. We also had a flat tire one day and she didn't have a replacement tube. She had to go find another group that had one and then had to have someone from the group change the tube because she couldn't do it herself She managed to make the daily rides very stressful. I would not recommend a trip with her.- What was the date of your tour?
- May 2023
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- Much easier
- Who is this tour suitable for?
- First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Holland
-
★★★★★ Steve Lilley
Challenge completed!
Vienna to Budapest (Classic)
As a couple we enjoyed completing the challenge in extremely hot conditions.
We were disappointed in not sighting or swimming in the Danube more often: it’s a mighty impressive river!
Riding enabled greater appreciation of the country and people than by car: crops and farming in particular.
The final ferry ride for over an hour was a great finale! -
★★★★★ Steve Lilley
Challenge completed!
Vienna to Budapest (Classic)
As a couple we enjoyed completing the challenge in extremely hot conditions.
We were disappointed in not sighting or swimming in the Danube more often: it’s a mighty impressive river!
Riding enabled greater appreciation of the country and people than by car: crops and farming in particular.
The final ferry ride for over an hour was a great finale! -
★★★★★ Sallie Williams
Several issues with this bike tour
Best of San Diego E-Bike Tour
This bike tour had a challenge from the beginning with a group that was too large - 14 people, three of whom were kids, teens or younger, led by one tour guide on a route that was constantly either in traffic or in areas heavily trafficked by pedestrians. There was one section of Little Italy that was particularly difficult because there were several blocks given over to an outdoor Art Fair and the streets were closed off. Wouldn't this be something that the organizers should have known about so that the tour could have been rerouted?
Our guide, Cassie, did her best but it was a real challenge to keep everyone together and safe and thus, felt a bit stressful. E-bikes were ok, but the blue ones with the fat tires were clearly a challenge for several of the riders.
That said, San Diego is a beautiful city and seeing it on a bike is a good way to do it, and Cassie did a nice job with her talking points on the stops. Here are my suggestions if you take this tour:
- Bring water, as it's not provided. There is a stop to buy water, but it's two hours into the tour. Also note that many of the bikes do not have a holder for a water bottle.
- The notes say that a basket or bike bag is included. What was included was a very small bag only large enough to accommodate a phone and a small snack, definitely not a water bottle.
- Consider taking a small backpack for water, phone, sunglasses, and snacks and also to stow a clothing layer you might want to peel off.
Lastly, I will say that my husband and I have done a dozen or more bike tours in various parts of the U.S. and abroad over the past several years and I would generously put this one in the bottom 50%.
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★★★★★ Ronald Schwarcz
Extremely disappointing.
Sail & Bike to Picturesque Villages and Nature Reserves
The ship was terrible. Our cabin was so small that it could not accommodate two people comfortably. Also, the ventilation was poor and it was always warm and muggy. There was inadequate seating on the deck. No comfortable chaises or stairs. The Captain did not communicate well or do anything help the travelers meet and mingle. It was especially frustrating as my friend and I were the only Americans and there were no native born English speaking traveling. Unlike all other trips we were on, nothing was done to provide us information about the villages we docked at. The captain or crew did not offer to take us into towns and show us around or even recommend bars or other places to visit. There were no daily information sheets, recommendation or even maps. We were completely on our own. The food was marginal at best. The dinner portions were small. Must dinner wasn’t an”event”, everyone was in and out in around 40 minutes. In general the amenities were totally lacking. We believe that the most Americans would not be satisfied with the Sail and Bike tours offered by Bike Boat Tours. On our ship, the crew were friendly and worked hard, but it seemed that they were understaffed. As it seems that they were working a very tight budget. We only had meat was the dinner entree one night and that was at the BBQ. Two nights we had vegetarian main course. We were never taught anything about sailing except helping pulling ropes to raise and lower sails. I could go on and on, but, I will end by saying that the ship was not comfortable and nothing was done to help the travelers fully enjoy the experience.
- What was the date of your tour?
- August 2023
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Holland
-
★★★★★ Ron S
Classic
Vienna to Budapest (Classic)
Nice hotels. Great company rep. (Joseph ) Lousy route. Too many dirt trails including one which may have been a garbage dump.l Less than twenty five percent of the route was along the Danube. The signage was not good. I have run four trips thru Bike Tours but this one is not a winner. All the others were great. One participant who had a patellar injury rented an electric assist bike but the battery pack did not hold charge very long. We had additional niggling bike problems.
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★★★★★ Richard Rogers
Not as I had expected
Provence by Bike and Boat
Not expecting to ride as a group. The riding involved more road riding and realize that a leader was necessary. The riding in Southern France is not as developed as Central Europe.
- Countries included in this tour?
- France
-
★★★★★ Jim Brewer
Mainz to Cologne
Rhine Bike Path: Mainz to Cologne
The Rhine Valley was beautiful. The hybird bikes were very good. Maps and directions for the tour were very poor at best. Extremely difficult to find Hotels and the key sights mentioned by the tour. We experienced extremely high temperatures but had A/C most nights. The night without A/C resulted in very little sleep and NO biking the next day. The night that they shut off the A/C in the middle of the night resulted into a lot of lost sleep. Bottom line even with average high temperatures you need A/C every night and all night long.
Others on the same tour with the same maps etc also had difficulties finding the Hotels each evening.- What was the date of your tour?
- 22 Jul 18--28 Jul 18
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
-
★★★★★ Mark Abzug
meh
Florence to Rome
great cycling, but eurotours was terrible. no orientation, routed us on some busy roads, no customer service at all. I've done 5 of these, and this group was the worst support outfit by far
- Countries included in this tour?
- Italy
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★★★★★ Carol Bly
Not what hoped for. Poor directions. Unsafe routes and not well marked.
Tauern Bike Path (Krimml-Passau)
Loved quiet rides in country and thru villages but dangerous conditions were not marked due to recent storms. We should have been notified and got onto dangerous routes.
- What was the date of your tour?
- September 2024
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany
-
BikeTours.com staff reply from jan
Thank you for your feedback, and we sincerely apologize for the disruptions you experienced during your trip. The recent 100-year storm was an unprecedented event that affected thousands of travelers across the region, and we regret that it impacted your adventure.
We always strive to provide the best experience possible, and it is disheartening when factors beyond our control prevent us from doing so. Please know that our team worked tirelessly to ensure the safety and well-being of all our guests during this unexpected situation.
Thanks for your business and we hope you'll travel with us again.
Jan
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★★★★★ Sequoia
Not quite the Danube River Trip we expected
Vienna to Budapest (Classic)
Too much of the trip was off the river, and off trails. Going through corn fields was not our favorite. Dams should be called levees. The route through Budapest on sidewalks was difficult, too busy with trucks and traffic. It is not a bicycle friendly city. Hotel could have been closer to the river. We would recommend 2 nights in Bratislava, there is so much to see there. Add another day to sleep over in Hainburg. We loved the hotel in Vienna. We recommend the lower trail through the National Park on day one, to go swimming!!! The day one detour was difficult because of traffic, maybe there's a walk around the detour on bike path instead of so much road. We loved Gyur. Three days were totally off the river. We enjoyed the ferry rides very much. The last two days were on the river and were the best days.
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★★★★★ David Anderson
Pretty location, ok organization
Highlights of the Highlands: Donegal by E-bike
In general, it was a great experience. I'd never been on a bike tour, and this was a load of fun. My wife and I plan to do more bike tours. However, if I had to choose between bike tours, I wouldn't recommend this specific one.
Going over this bike tour's organization.
GPS / Directions.
A few things here to complain about.
1. The printed directions were inconsistent between people on the tour. Some printed directions said left at an intersection, others said right. They were simply out of date, and the tour didn't re-print everything. Old printouts = old directions.
2. The printed directions were inconsistent with the web directions. We were sent PDFs of directions. Those didn't match up with the printouts. Again, likely because they were older or newer (we couldn't figure out which). Different roads sometimes, different turns.
3. The printed and web directions were inconsistent with the GPS tracks. This was super annoying, because we were biking along listening to the GPS directions (on the unit provided), and the GPS would say "turn here!" and the printed directions indicated we should go another few blocks.
4. The printed / web / GPS directions were out of date for actual road conditions. In two different locations, the road was literally closed, and we had to detour around an area using Google maps. In one place, the GPS road literally had grass growing on it, and had obviously moved at least 5+ years before. These directions are *very* out of date at times.
These direction inconsistencies didn't mean we got lost, but it did mean *daily* stops to consult our map, Google maps, GPS directions, and try to figure out where the tour intended us to go, regardless of all the inconsistencies. I'd highly suggest having offline Google maps if you're going to take the tour.
Lodging.
Some places were outstanding and high quality. Other places were lower quality. One place in particular stank heavily of peat smoke, with smoke literally billowing in through our windows. I don't know how often the tour company inspects the places they're sending people.
Food.
The tour included breakfast. It was sometimes great, mostly fine, but sometimes a bit low quality. Again, perhaps a lack of inspection on exactly what they're paying for.
While the tour didn't provide dinner, we sometimes had trouble finding any place which was open. In one town, we got *lucky* that there was a food truck open, because otherwise every single restaurant in town was closed down. The locals all said that it made no sense that we hadn't planned on dinner, because their town didn't have restaurants open in this season. Many locations only had a single restaurant option. I think if you're going to operate a tour this late in the season, you need to scout out restaurants which will actually be open. SHOW MORE
Bikes.
The bikes on average worked fine. Few specific issues.
1. The batteries were inconsistent power. Both in size (different models) and in age we suspect (as the power ran down more quickly). We absolutely used full power rarely, and most often had it at 1 or 2 out of 4 power. Still, on the longer days, we ran quite low on power. We had a battery die once, which was annoying. Thankfully we had young people on our tour who were able to power their way the last distance without a battery. For the distances available, I think the bike batteries are inadequate for anyone who isn't in good shape. When the tour operator was asked about this before the tour started, he insisted that the batteries "never" run out. Can't be true, we heard from other people on the tour that they also ran out of batteries.
2. We had a bike which repeatedly had the chain fall off. Looking at the chain, it was *covered* in grease. Looked like it hadn't been cleaned in years / forever. Thankfully we could put the chain back on ourselves, but if we were older / less competent with a bike, this would have been an issue.
General interactions.
In general, the tour operator was nice, but didn't seem overly concerned with the feedback we provided him.
1. "The GPS tracks are out of date." - "Well yeah that happens."
2. "There were no restaurants available." - "Yeah, it's late in the season"
3. "The bike kept losing the chain." - "Yup, bikes do that sometimes."
In general, we didn't feel like our concerns were being heard.
Again, overall it was a fun place to go, and we liked bike touring in general. The operator just could have done better.
SHOW LESS- What was the date of your tour?
- September 2022
- How many tours have you completed?
- 1
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Ireland
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★★★★★ shea214
too much is too much
Three Lakes Tour: From Geneva to Annecy
This tour is quite lovely, but not at the level we expected. This is our 8th tour so we feel we get them by now. We like the unguided aspect, but they completely outsourced the work of actual directions to a machine. It is not an adequate substitution. The machine added at least 15 miles on the first day and was most frustrating. Please, give us actual directions AND MAPS. A silly little device is certainly helpful but should not be a substitute. And the distance and hills were definitely not Medium. This was proven out the first night by the guy who biked to the hotel (he likes extreme and he thought it was tough).
- What was the date of your tour?
- Sept2016
- How many tours have you completed?
- 8
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- France, Switzerland
-
BikeTours.com staff reply from Lindsay Nash
Hi! Thanks for your review. We're glad to hear that the tour was lovely despite the tour level not meeting your expectations. We're taking your review to our products team and to the local tour operator to re-assess the tour level. Thank you for sharing your experience and helping us to better advise other travelers in the future.
-----
I wanted to follow up once more on your review after following up with the local tour operator. They've never received complaints about the GPS before, and they did provide maps, a profile, and a large marked map in the roadbook on your tour. Also, to clarify, the client you mentioned who said it was a tough route was doing the more challenging version of the tour, not the version you went on. I'm sorry if that was confusing.
Again, we apologize the tour level did not match your expectations, but we do state clearly in the Surface and Terrain details about the daily climbing.
Thank you again for sharing your experience.
-
★★★★★ Bluenose
Alsace in September
Alsace Wine Country
Great time of year to do this trip as the vineyards are being harvested. The weather is perfect for cycling! Much of the trip is on dedicated cycle paths which reduces the amount of riding in traffic.
We took the dinner package which saved us the hassle of trying to find dinner each night. A couple of the meals were terrific but most were average.- What was the date of your tour?
- September 9, 2018
- How many tours have you completed?
- 6
- Difficulty (actual vs. expected)?
- Much easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
-
★★★★★ Shirley Santucci
Disappointed
Danube Bike Path 8 Nights (Upscale Lodging)
Total lack of communication in not informing us that our biking would end 2 days early, which meant missing out biking through the Wachau valley . When I contacted Bike Tours that my husband was ill and could not make the trip. I should have been informed then that there were changes to the scheduled tour. The welcome meeting & bike fitting was a joke. There was absolutely no value in that 15 minute meeting. I had to adjust the handle bars myself and struggle through removing the battery for charging at the 1st two hotels that did not offer charging in the bike storage area. The electric bike itself was very good quality and comfortable to ride. The printed trip itinerary was easy to follow but did not offer much in the way of "do not miss" highlights along the way. In my opinion, only three of the hotels were worth the upscale category. I would not recommend this bike tour for anyone that has experienced quality bike tours previously.
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